Co Manager - RaceTrac
Lake Worth, TX 76135-3602
About the Job
Job Description:
Responsibilities:
- Establish an environment of prompt, efficient, and courteous service and effectively engage in conflict management
- Lead and direct positive and professional relationships with co-workers, guests, and vendors
- Communicate respectfully and maintain a consistent team-oriented attitude
- Manage and mitigate any reported guest concerns on designated shifts with a sense of urgency and involve appropriate regional team members as needed
- Provide a courteous, frictionless, and elevated shopping experience for every guest
- Efficiently complete guest transactions at the cash register or self-checkout stations and suggest products that complement purchases
- Drive excellence in food service by executing processes, implementing goals to increase sales and margin, ensuring product quality, and utilizing training resources
- Ensure all food offers are available; ensure preparation areas and equipment are clean and properly maintained
- Encourage and manage a high standard of store cleanliness
- Direct, monitor, and adhere to all RaceTrac, federal, state, and local safety-related regulations, including food safety regulations
- Responsible for executing shift duties, maintaining overall presentation standards, and representing the RaceTrac brand
- Demonstrate RaceTrac's Core Values of Honesty, Efficiency, Positive Attitude, Respect, and Teamwork
- Display RaceTrac’s Leadership Qualities through acting with a servant-leader mentality, prioritizing tasks appropriately, going the extra mile for guests and your team, listening, and communicating respectfully, and solving problems with a proactive, solutions-oriented approach
- Lead the coaching, training, and assessment of direct reports while adhering to operational standards
- Provide feedback and recommendations on employee performance and development to the General Manager
- Work with the General Manager to direct the control of inventory and the distribution of materials, merchandise, and supplies
- Develop and maintain a relationship with vendors to ensure efficient and accurate deliveries
- Use company provided tools to coach, mentor and develop a high performing store team
Qualifications:
- High School Diploma or GED in progress or completed
- 3-5 years of prior food service, retail, or restaurant supervisory experience; retail management experience preferred
- 1+ years management experience preferred
- Previous experience working in high-volume, guest-focused, transactional environment preferred
- Knowledge and skills in analyzing profit and loss statements and overall financial performance of the store
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite
- Proven knowledge of Labor Laws and staffing best practices
- Takes initiative
- Can lift up to 50 pounds and repeatedly bend, stand, and reach while on the job
- May be required to obtain and maintain food handler permit, based on local or state requirements
- May be required to obtain and maintain alcohol server permit, based on local or state requirements
Source : RaceTrac