Cloud Specialist - Agile IT

Are you ready to join an exciting company that's all about making cloud magic happen? We absolutely thrive on cloud technology. If you're a fan of the latest Microsoft technologies and you're looking for a workplace where your ideas are not only welcomed but celebrated, you're in the right place.

But that's not all! We're all about learning and growing, constantly pushing the boundaries of what's possible. And when it comes to perks, we've got you covered. We're talking competitive and attractive compensation, plenty of holidays, generous PTO, life insurance, and comprehensive medical, dental, and vision coverage. Plus, we've got a 100% vested 401k with employer contributions, flexible spending accounts, and more. We've got your back on all fronts!

Although we may not share the same office space, our bond is strong. A team member once dubbed us 'The Band of Misfit Toys,' a title we embrace wholeheartedly. We are a diverse collection of individuals who might not have met under different circumstances. However, in our work, we support each other unwaveringly. We are more than just colleagues; we are a team united in purpose. Don't hesitate—become a member of our band of misfits and contribute to our extraordinary endeavor. We await your arrival!

WHO WE ARE:

Our Vision: Be the most trustworthy IT partner for customers and Microsoft through exceptional customer, experience, relationships, and honesty.

Our Mission: Empowering organizations to achieve the power and promise of Microsoft Cloud. Organizations that have made an investment in Microsoft cloud services are faced with unlocking its full potential. Agile IT’s mission is to provide a spectrum of services focused on expediting our customers’ ability to achieve or exceed their objectives.

Our Values:

• Transformational – You are an agent of change, capable, and excited to embrace new solutions and technology to transform yourself, your clients, and your company.
• Inquisitive – You have an appetite to learn, to stay on the cutting edge, and pursue new ideas with rigor.
• Tenacious – You are driven relentlessly to deliver results and get to the end point. You actively turn obstacles into opportunities with ownership and passion.
• Challenging – You ignore the status quo, challenging yourself, your team, and your customers to new levels of performance, and you respect when you yourself are challenged.
• Trust – You are trusted to deliver what you commit.  Customers can depend on Agile IT to deliver what is needed for their business.

If you're driven by a passion for IT security, relish the idea of delving into cutting-edge technologies, possess a talent for problem-solving, thrive on challenging conventional wisdom, and have a burning desire to confront real-world business challenges head-on, then we have the perfect opportunity for you!

Join our team as a Cloud Specialist at Agile IT, where you'll play a pivotal role in executing tasks within defined projects. You'll receive guidance from seasoned professionals such as Lead Senior Engineers, Senior Engineer II, and Solution Architects. This entry-level position offers an excellent platform for you to showcase your critical thinking skills while working on projects and addressing customer issues.

As a Cloud Specialist, you'll be immersed in a collaborative team environment. This role is designed to nurture your career growth, providing a pathway into the exciting and evolving field of Microsoft services delivery and consulting. Seize this chance to kickstart your career journey and become a key player in the dynamic world of IT solutions!

WHO YOU ARE:

• You like getting things done, ticking off to-do lists, and taking pride in meaningful achievements, driven by purpose and a commitment to excellence.
• You are a reliable, focused, doer who is willing to think outside the box and step up when needed.
• You love learning! And you thrive when learning new technologies independently.
• You like to document things because you know how important it is to project success and process improvement.
• You do not need anyone to hold your hand at work.  You can deliver without being asked more than once for a given task.
• You do not like chaos and manage your desk and your time well.
• You are not afraid of change. In fact, you embrace change because, well, technology is always changing!!
• You have a unique combination of practical urgency and intuitive judgment. Setting priorities is your jam!
• You genuinely like working with others and can speak with confidence to others within the organization.
• You have 1-2 years in system engineering managing Microsoft-based architectures which may include on-premises and cloud solutions.
• You know your way around networking technologies, TCP/IP, DNS, DHCP, routing, and firewalls.

What you’ll work with (not the full list):

• Microsoft 365: Exchange Online, SharePoint Online, OneDrive for Business, Intune, Defender
• Microsoft Azure: Entra ID (Identity management, conditional access, and more)

Project Delivery:

• Collaborate with engineering and project management team resources to successfully complete projects.
• Document, review, and provide feedback on the technical implementation for Agile IT Microsoft cloud products and services prior to implementation.
• Execution of tasks based on pre-defined documentation by Agile IT or Microsoft
• Thoroughly document project solutions as delivered.
• Resolve customer issues and escalate to Microsoft support as needed.
• Track time as related to customer projects, internal initiatives, research, and training.

Growth:

• We will help and encourage you to obtain and maintain Microsoft 365/Azure certifications.
• You will inherently stay updated on Microsoft Cloud products and services, including new features, security updates, and new solutions by engaging with the team, community, and clients.

NICE TO HAVE:

• Proficiency in managing Microsoft Windows Server & Application technologies, and experience with Microsoft Office365.
• MS900 - M365 Fundamentals certification
• Comp TIA A+ certification
• Deployment and management of Windows Client and Windows Server in production environments. 
• Ability to execute, write and troubleshoot PowerShell scripts

THE FINE PRINT:

Compensation and Benefits

• *Pay range is $31.00 to $38.00 per hour. 
  • Starting pay is generally lower to mid-range; based on experience.
• This is a full-time non-exempt position.
• Ideally located in San Diego, CA
• Medical/Dental/Vision
• 401(k) with 3% employer contribution with 100% vesting
• Combined 18 days PTO increasing with tenure
• 9 paid holidays
• $200,000 basic life insurance
• Remote mental and physical health networks
• Voluntary life

*Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that Agile IT reasonably expects to pay for this position.

Background checks, pre-employment aptitude, and skills testing are a mandatory part of the recruitment process. All Agile IT employees are provided with laptops and home office equipment.  Due to the contractual requirements of our work with government entities, all hires must be US Citizens.

We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.  All your information will be kept confidential according to EEO guidelines.