Cloud Operations Lead - Accenture Federal Services
Suitland, MD
About the Job
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
Job Description:
Accenture Federal Services is seeking an enthusiastic and customer focused Cloud Operations Lead to lead a team to provide Tier 1 and 2 support for cloud customers.
Responsibilities:
- Provide hands-on leadership to their respective team(s) to execute assigned delivery tasks
- Mentor, coach and motivate team members
- Own, supervise, manage, prioritize and communicate Day-2-Day tasking and schedule
- Ensure GitLab is updated daily and accurately for agile tracking and team velocity
- Report on status, risks, issues and blockers with program leadership (Technology, Processes, People)
- Convey best practices, ideas, guidance and give recommendations to achieve milestones within scheduled timeframes
- Ensure quality deliverables and outputs from team members
- Support TEMs and weekly client-facing meetings involving your areas of expertise and communicate status
- Stay abreast of relevant technologies and processes to best optimize teams
- Act as the point-of-contact/liaison with other teams when those teams have questions about an area that your team owns
- Capture feedback from team members to continuously improve
- Can support hybrid (3 days on/2 days remote)
Here's what you need:
- Bachelor's Degree, or 4+ years of experience as a System Administrator/Technician or Cloud Engineer/Technician or Software Developer may be substituted for a degree
- 3 years of experience leading an IT support team
- 5 years of additional experience working in an IT team
- 2 years of experience with Linux servers
Bonus points if you have:
- PowerShell, Python, and/or Bash Scripting
- DoD 8570 Compliant with IAT Level 2 certification
- 1 year of experience with debugging (grepping logs, stack traces, tracking down permissions issues, etc…)
- 1 year of experience in software development to include:
- Commercial or on-prem cloud and git experience
- Experience with DevOps (configuration management (Ansible (preferred), Chef, or Puppet), application
deployment, security) - Experience with RedHat Enterprise Linux
- General understanding of basic Networking principles
- Experience in cloud technologies and platforms, such as AWS, Azure, or other cloud service providers
- AWS Cloud Associate Certifications
Security Clearance:
- Active TS/SCI clearance required to start
mportant Information:
Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, or Washington State as set forth below and information on benefits offered is here.
Role Location: Range of Starting Pay for role:
California: $95,600 - 178,600
Colorado: $95,600 - 154,300
New York: $88,600 - 178,600
Washington State: $101,900 - 164,400
What We Believe
We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.
Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here
Equal Employment Opportunity Statement
Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.
Requesting An Accommodation
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
Source : Accenture Federal Services