Cloud Infrastructure Architect - HealthStream, Inc

As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream's brands include best-in-class apps, software, and specialized solutions. Over the last 30+ years, our Company has remained committed to solving big problems and growing into new product lines. We are constantly innovating and finding new ways to positively impact healthcare organizations.

What does our values-based culture offer you?

• A collaborative work environment
  
• A mission-oriented mindset
  
• Work-from-home flexibility
  
• A chance to grow your career
  

All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation!

We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use.

We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments.

Your Role As a HealthStreamer

Position Summary

The highly technical cloud computing architect on the Cloud Services Team will possess technical acumen and be responsible for managing, maintaining, and monitoring the many facets of Verity's Cloud infrastructure.

The individual in this role will be at the forefront of Enterprise and Systems architecture and implementation with a focus on the infrastructure design and deployment. This position will collaborate with cross functional teams to support projects that necessitate all Information Technology requirements in Cloud, including developing strategic IT infrastructure roadmaps, standards, best practices, and reference architectures. This role requires a strong technical oversight and understanding of Network Security, Operating Systems Security, Firewall configuration, DNS configuration, Disaster Recovery, and Load Balancing. The cloud infrastructure architect will have a working technical skills required to provision, manage, monitor, decommission, migrate, and maintain Cloud Servers. A strong knowledge of Microsoft Azure Solutions, Nutanix, and Citrix NetScaler is highly desirable. This position reports to the Director of Cloud Services.

Essential Duties and Responsibilities

You will be responsible for adhering to all HeathStream security policies, procedures, and assigned training.

• Building the underlying infrastructure from end-to-end within a multi-tier architecture in Microsoft Azure and Nutanix cloud-hosted environment including but not limited to: web servers, database servers, file servers, email servers
  
• Configuring the Citrix NetScaler for load balancing and Network traffic management including but not limited to: virtual load balancers, content switching, URL redirects, single sign on integrations
  
• Deploying upgrades and patches during maintenance windows including Microsoft server updates and NetScaler upgrades
  
• Managing Active Directory, group policy, security, and access controls in Cloud
  
• Monitoring server health and performance via monitoring tools such as PRTG, Microsoft Azure Analytics and Nutanix Analytics for potential bottlenecks and identify possible solutions
  
• Designing, Implementing, and maintaining Disaster Recovery Infrastructure
  
• Evaluating and reviewing server logs as necessary for root cause analysis
  
• Documenting and maintaining best practices for Cloud Services Architecture
  
• Writing and maintaining custom scripts (Powershell) for server configurations and remediate issues for Cloud users
  
• Ensuring the operational health of the application online environment including security, availability, performance, interoperability and reliability
  
• Commitment to welcome, value, and foster a climate that promotes and fully leverages team diversity
  
• Work in a highly matrixed, adaptive environment
  

Qualifications

What You Will Need to be Successful

Education, Experience and Knowledge Required

• Bachelor's Degree
  
• Overall 10 years of experience in Information Technology
  
• Minimum 5 years of demonstrated experience as a Microsoft Azure Architect
  
• Minimum 5 years of demonstrated experience in Microsoft Azure PaaS/IaaS implementation and administration
  
• Minimum 3 years of demonstrated experience in developing PowerShell scripts
  
• Experience with virtualization technologies, software-defined networks, network segmentations, physical and virtual storage, backup and restore software and processes, disaster recovery, and business continuity process
  
• Experience architecting solutions for high availability, design for scale and security
  
• Experience performing as a project-level architecture on large-scale projects involving complex topology
  
• Strong knowledge of Citrix NetScaler Load Balancing
  
• Strong knowledge and familiarity with Nutanix Cloud
  
• Understanding of Microsoft SQL Server and SQL scripting is a plus
  

Skills and Abilities Required

• Strong written and verbal skills
  
• Able to communicate technical issues to wider audience
  
• Strong problem-solving skills
  
• Able to work some weekends for server upgrades and patches
  
• Able to work occasional after-hours
  
• Able to work off list of priorities with minor oversight
  
• Adaptive to change priorities
  
• Ability to work as a team member and leader in diverse technical environment
  

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
  
• Paid Time Off
  
• Parental Leave
  
• 401k and Roth
  
• Flexible Spending Account
  

• Health Savings Account
  
• Life Insurance
  
• Short- and Long-Term Disability
  
• Medical Bridge Insurance
  
• Critical Illness Insurance
  

• Accident Insurance
  
• Identity Protection
  
• Legal Protection
  
• Pet Insurance
  
• Employee Assistance Program
  

• Fitness Reimbursement
  

If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!