Cloud DevOps Administrator - (Remote) at Reed Smith LLP

Firm Information

Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions and regulatory matters.

Our team of 3,000 people (including more than 1,600 lawyers) across more than 30 offices in the United States, Europe, the Middle East and Asia, operate as one global partnership to drive progress for our clients, for ourselves and for our communities.

Position Summary

The Cloud DevOps Administrator will be responsible for the administration, security, and optimization of our hybrid cloud environments, focusing on platforms such as Azure, M365, and integrated systems like D365, Teams, SharePoint, and Power Platform. This role requires a holistic approach to managing our technology stack, ensuring reliability, scalability, and alignment with our organizational goals. The ideal candidate will bring specialized knowledge in cloud and DevOps practices, contribute to cost optimization, and support security and compliance initiatives.

Job Duties and Responsibilities

Systems Administration and Development Support

• Oversee a diverse landscape of systems and applications within the Solutions Development group, providing administration, maintenance, and development support.
• Manage integrations between interconnected platforms, ensuring seamless data flow and preventing disruptions.

Hybrid Cloud Management

• Focus on the administration and optimization of Azure and other cloud-based services, ensuring cost-effective, resilient, and scalable cloud infrastructure.
• Manage hybrid cloud environments to support both on-premises and cloud-based applications.

Security and Compliance

• Prioritize security by implementing robust access controls, managing data protection measures, and ensuring adherence to industry standards and regulations.
• Conduct regular security audits and address vulnerabilities to maintain system integrity.

Automation and DevOps Practices

• Implement DevOps practices, including CI/CD pipelines, to automate deployment, testing, and maintenance processes, enhancing efficiency and reducing error rates.
• Leverage scripting languages, such as PowerShell, and utilize Microsoft Graph to automate routine tasks and optimize operations.

Cost Optimization

• Identify opportunities to optimize cloud resources, reducing unnecessary expenses and improving cost-efficiency.
• Monitor and analyze resource utilization to ensure cost-effective performance of cloud environments.

System Availability and Reliability

• Proactively monitor system health and performance, minimizing downtime and ensuring high availability of critical applications.
• Troubleshoot issues promptly to improve the overall user experience and productivity.

Custom Development and Support

• Provide support for custom development within listed systems, utilizing tools like Visual Studio Code and DevOps for version control and deployment.
• Collaborate with developers and end-users to resolve issues and implement improvements as needed.

Scalability and Growth

• Support organizational growth by scaling cloud infrastructure to accommodate new technologies and evolving demands.
• Develop strategies for sustainable system expansion, including capacity planning and performance optimization.

Holistic Systems Management

• Take a holistic approach to managing all systems and applications, ensuring they align with the organization’s mission and objectives.

May volunteer or be selected to serve on special committees, work groups, project teams, or escalation teams related to various firm wide IT initiatives.   Initiatives may be specific one-time events (e.g., research, testing, rollouts, upgrades, installations) or ongoing activities.

Job duties and responsibilities included are not exhaustive and may be supplemented as necessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. 

Requirements

Education:  Bachelor's Degree in computer-related field.   Additional training, education, and/or certification in relevant areas preferred.

Experience: 3+ years in Cloud DevOps Administration.

Analytical and Communication Skills: Strong ability to analyze complex issues, prioritize tasks, and communicate solutions effectively to support organizational goals.

Platform Administration: Microsoft Windows, Office Suite (Outlook, Word, Excel, PowerPoint, Visio, Project), Microsoft Project, Microsoft 365 tools (Power BI, SharePoint, Teams, OneDrive), BI Platforms (Tableau, PowerBI), No Code (Microsoft PowerPlatform and Dynamics), and any legal specif software from Latera, Thomson Reuters, and Intapp (preferred).

Skills:

• Automation & Scripting: Proficient in Visual Studio Code, DevOps, PowerShell, and Microsoft Graph for automation.
• Cloud Security: Solid understanding of cloud security practices and compliance standards.
• DevOps & Optimization: Skilled in CI/CD pipeline management, cloud cost optimization, and project leadership.
• Communication & Collaboration: Strong organizational and communication skills, able to work across all levels within a firm. Experience in law firms is advantageous. Demonstrates a clear understanding of firm goals and can prioritize solutions to support them.
• Technical Proficiency: Expertise in Microsoft Windows and Office Suite (Outlook, Word, Excel, PowerPoint, Visio, Project), along with Microsoft PowerBI, SharePoint, Zoom, and Teams.

Other

Supervisory Responsibilities:  No direct supervisory responsibilities, but must be able to lead and motivate matrix based reports for assigned projects.

Equipment To Be Used: Personal computer and other office equipment such as telephone, calculator, fax, machine, copier, scanner, etc.

Essential Job Functions:

• Ability to sit and/or stand for prolonged periods, intense eye usage, and finger, hand and wrist dexterity associated with prolonged computer use.
• Ability to utilize technology, including computers and telecommunication devices.
• Ability to work under pressure with composure and resilience in a fast-paced and dynamic work environment.
• Ability to handle multiple tasks on a daily basis and complete assignments within set timelines.
• Must have keen problem-solving and troubleshooting abilities and solutions-oriented thinking.
• Must possess critical thinking skills, including logical reasoning, analysis, and evaluation, to make informed decisions and judgments.
• Make judgment decisions and adapt to changing work situations.  
• Ability to communicate effectively, orally and in writing, with various personalities at all levels.
• Ability to have a customer-focused mindset and deliver high-quality service or solutions to internal or external stakeholders.
• Serve as a point of contact for internal departments and external vendors.
• Attention to detail and accuracy are critical skills necessary for ensuring precision and quality in all tasks and responsibilities.
• Must have strong leadership skills and ability to demonstrate calm during periods of high volume or unusual events.
• Must work in office as required.

Working Conditions:  Works remotely.   Occasionally called upon to work hours in excess of your normal daily schedule.   Potential for in-office work requests as needed, so proximity to the office is important.

Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401 (k) plan.

Reed Smith is an Equal Opportunity Employer. Reed Smith's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, age, national origin, sexual orientation, gender identity and/or expression, disability, veteran's status, or any characteristic protected by law. As a firm, we adhere to and promote equal employment opportunity for all.

Reed Smith provides reasonable accommodations for persons with disabilities, including in the application and interview process.

Qualified candidates only. No search firms.