Clinical Supply and Delivery Manager- Distribution Pricing Process Owner at Eli Lilly and Company

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$63,000 - $140,800

This operationally focused role will serve as the Process Owner for the Value for Customs process for investigational products in Clinical Trial Distribution, acting as the primary contact for customer concern/issue and the key resource for the Item Country Pricing (Valuation) process. The Process Owner will be responsible for driving item/country pricing calculations for new items in CT WIN, ensuring the correct mapping of SAP batches to shipping countries. The Process Owner will be accountable for completion of any required updates of the pricing tools associated with the Value for Customs process. This includes working with Global Tax to ensure receipt of transfer pricing and working with resource modeling and forecasting to update the pricing tools for non­marketed materials, as appropriate. The role will also play a crucial part in the development and maintenance of the customs valuation process for both New Drug Products (NDP) and finished goods (FING). Additionally, as key supporting function within PR&D Import Export Services, the role will assist the team with U.S. import and export daily tasks and operations. Reporting to the leader of PR&D Trade Compliance, the individual will work closely with team members across Clinical Supply and Delivery, Global Tax, Pricing, Reimbursement, and Market Access (PRA), and other key functions to ensure the timely and efficient execution of customs-related activities across multiple jurisdictions.

Responsibilities:

• Customs Valuation Process Ownership:

The role will act as the primary process owner for leading the Value for Customs process Value for Customs process for investigational Products in Clinical Trial Distribution. This includes being responsible for the accurate determination and documentation of customs values for both NDP and FING shipments, ensuring compliance with U.S. and international regulations. The role will be integral to the establishment, execution, and continuous improvement of a standardized, sustainable valuation framework that ensures alignment with global trade laws and company practices.

• Cross-functional Collaboration and Issue Resolution:

The role will be crucial in coordinating efforts with US Import/Export compliance experts, Global Tax, and Pricing teams to ensure that transfer pricing is accurately reflected, and that the valuation process aligns with corporate financial and operational objectives.

• Pricing Calculation and Tool Management:

The Process Owner will be responsible for driving item/country pricing calculations for new items in CT WIN, ensuring the correct mapping of SAP batches to shipping countries. This will involve frequent access to internal systems like SAP to resolve material and pack types, ensuring that all vital data points are accounted for in the customs valuation process. Additionally, the role will be responsible for maintaining the accuracy of item/country pricing tools and regularly updating these tools as per evolving regulations and business requirements.

• Global Compliance Monitoring and Updates:

Regularly lead global customs regulations and trade compliance requirements to ensure the organization’s valuation practices remain up to date and fully compliant. This includes working closely with the leader of PR&D Trade Compliance and other cross-functional leaders to implement process updates and improvements as vital, ensuring adherence to constantly evolving global trade laws.

• Team member Engagement and Strategic Alignment:

In collaboration with the Pricing, Reimbursement, and Market Access (PRA) team, the individual will help align pricing strategies to incorporate regulatory requirements, data sharing, and analysis that will drive both operational efficiency and market access. The role will require proactive engagement in identifying and mitigating pricing risks and ensuring alignment between clinical and commercial pricing strategies.

• Operational Support for the Clinical Trial Network:

Provide critical operational support in the coordination and execution of pricing and customs valuation tasks within the clinical trial network, particularly regarding the distribution of investigational products. This includes ensuring that pricing is driven in accordance with trial timelines, regional regulations, and organizational standards, thereby enabling seamless trial operations across multiple geographies.

• Process Improvement and Efficiency:

Continuously look for ways to streamline and improve internal processes related to customs valuation and clinical distribution pricing. This will involve finding opportunities for automation, reducing redundancies, and improving the timeliness and accuracy of pricing calculations. The individual will also play a key role in enhancing the Value for Customs process by contributing to process mapping, training, and tool development.

Basic Qualifications:

• Bachelor’s degree in healthcare, supply chain/logistics or a related field.
• Proficiency in SAP, CT WIN, and other relevant enterprise resource planning (ERP) systems, as well as sophisticated analytical skills for data analysis and reporting.

Additional Skills and Preferences:

• Experience in customs and imports/ export operations
• Consistent track record to work cross-functionally with internal teams, such as Clinical Supply, Tax, Pricing, and Legal, to ensure alignment with business and regulatory objectives.
• Solid understanding of U.S. and international import/export compliance regulations, including customs valuation and transfer pricing requirements.
• Excellent communication and interpersonal skills, with the ability to build relationships with critical team members across multiple departments and external partners.
• Ability to operate in a team-based environment with a high degree of emphasis on accountability, customer service, cost reduction, and regulatory compliance.
• Demonstrated experience in leading global shipping operations, inventory management, and material requirements planning (MRP) processes.
• Ability to lead and handle projects involving multiple collaborators across global regions.
• Experience with trade compliance laws, customs regulations, and financial analysis within the pharmaceutical or healthcare sector.
• Background in financial analysis and cost management related to customs and distribution pricing.
• Experience with Artificial Intelligence and Automation of manual systems.
• Familiarity with pricing strategies and regulatory frameworks within clinical trial and commercial distribution environments.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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