Clinical Supervisor (SUDs Unit) - Serenity at Summit New England

Schedule: Monday-Friday 8am-4pm with Administrator on Call duties 

Why Choose Us:

• Immerse yourself in a progressive, interactive, and innovative work environment.
• Access generous benefits provided by our established organization.
• Be part of a team that's paving the way for healing and wellness.

Perks and Benefits:

Enjoy Paid Time Off (PTO) to recharge and rejuvenate.

Choose from a variety of robust medical plans tailored to your needs.

Take advantage of comprehensive dental and vision benefits.

Explore supplemental ancillary benefits for added peace of mind.

Secure your future with a 401(K) retirement plan.

Job Summary:

Responsible for assisting the Clinical Director in overseeing and developing the Clinical department including hiring, supervision, evaluation and scheduling. Provide clinical training to clinical staff and interns. Must have a positive and supportive attitude toward the company and its overall success. Provide both clinical and personnel supervision of the clinical staff. Must have the ability to think globally, solve problems and have good decision-making skills, including critical thinking skills. The Clinical Supervisor is responsible for the day-to-day clinical tasks and supports the Clinical Director as they coordinate the global and administrative tasks. The role of the Clinical Supervisor requires administrative management skills as well as clinical skills. The ideal candidate is an assertive communicator, completes tasks with urgency, and supports the clinical team daily.

 Education and Experience:

·       Master’s degree in a mental health related field (psychology, social work, marriage & family, or mental health counseling) required.

·       Must be licensed, LMHC, LICSW, LCSW, LADCI in the state of MA

·       2+ years of progressively responsible mental health program management experience and staff supervision, including expertise transforming clinical staff into a highly functional team.

·       Experience preferred in the field of chemical dependency/psychiatric setting or human services field.

·       Proficient in Providing Direction, Influencing, Coaching and Developing others, Motivation, Fostering Teamwork, Managing Conflict, Decision Making, Effective Communication, and Active Listening

·       Ability to work as a team member and possess strong management, communication, organizational and interpersonal skills.

·       Ability to work under stressful conditions and be flexible in relation to department needs.

·       Knowledge of HIPAA laws, Drug Free Workplace Policies, Workplace Violence

·       Knowledge of Corporate Integrity and Compliance Programs. Strong computer literacy and in current technology.

Duties/Responsibilities:

·       Supervise and oversee all aspects of the clinical department in the absence of the Clinical Director

·       Conduct group supervision, twice monthly and individual supervision once a month.

·       Communicate any staff challenges to the Clinical Director.

·       Recommend plans for improvement for clinical team members.

·       Assist as needed by conducting interviews for hiring new clinical team members.

·       Initiate, implement and monitor compliance with evidence-based practices.

·       Work with other members of the management team to assure successful communication and coordination between all departments, and participate in strategic planning.

·       Regularly provide clinical training to clinical services staff and interns 

·       Lead daily staff briefing meetings.

·       Provide clinical training to clinical services staff.

·       Able to redirect clients into appropriate program of care, when they are not ready to leave.

·       Contact family members as needed, to discuss needed support for the client.

·       Conducts therapeutic services as needed by the organization.

·       Accountable for reviewing and auditing clinical paperwork.

·       Implement and follow through on Departmental Standard Operating Procedures.

·       Follow up on Step-down plans, Insurance and Discharges with Case Management.

·       Daily communicate with Clinical director to develop group schedule and staff assignment.

·       Accepts assignment of AOC on a rotating basis.

·       Assist in completing overflow clinical tasks.

·       Meet with clients for crisis assessment, suicide assessments, and safety plans.

·       Responsible for reviewing and communicating the UR review dates.

·       Reading and responding to UR and Medical Request emails.

·       Must be reliable and consistent with attendance and punctuality to work.

·       Represent the Organization in a professional manner.

·       Understand and follow all policies and procedures of the Organization. 

·       Must be able to communicate effectively with all departments within the company.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

Working Conditions and Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Must be able to work in a fast-paced, high stress environment with stringent monthly deadlines and quotas. The noise level in the work environment is usually moderate.