Clinical Supervisor ICM - NYC Criminal Justice Agency

CLINICAL SUPERVISOR – LCSW, LMSW, LMHC 

INTENSIVE CASE MANAGEMENT 

QUEENS SUPERVISED RELEASE PROGRAM 

POSTED BY: 10/22/2024 

Are you a licensed professional who is interested in supervising and mentoring a team of social workers, case managers and peer specialists? 

Are you an experienced professional who is interested in helping us implement a more focused strength-based and community-engaged approach? 

Do you have prior Supervised Release experience and are looking to lead a team of passionate individuals seeking to make a change in the criminal justice system? 

Join our team of professionals seeking to improve the experience of justice involved individuals in the NYC Courts! 

ABOUT CJA 

The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice.  CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof.  CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 280 employees, citywide. 

PROGRAM SUMMARY 

CJA operates a Supervised Release Program in Queens Criminal Court. The program, which operates during the day and night court in Queens, screens targeted defendants for release at criminal court arraignment, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in an assessment process to identify needs such as substance use and mental health, and agreeing to program monitoring of court appearances and re-arrests. 

This is a great opportunity for a dynamic, knowledgeable individual, experienced in dealing with high-needs populations such as those with mental health diagnoses, at-risk youth, and others with social, emotional, or developmental challenges, who have criminal court involvement. This position will oversee a team of social workers and case managers that serve youth and adult participants.  

POSITION SUMMARY  

Reporting to the Clinical Director and under the direction of the Executive Director of Supervised Release, the ClinicalSupervisor ICM is a dedicated, knowledgeable, and experienced individual with a social service, psychology, or clinical background to help make an impact on the ever-changing role of the court system and alternative initiatives aimed at reducing detention and crime rates in the city. The Clinical Supervisor ICM hired for this position will oversee a team of bachelors and master's level case managers working with youth and adult clients (ages 16 years and older). The person filling this role will be responsible for providing both clinical and administrative oversight to the team in ensuring that services are being delivered appropriately and comprehensively, as well as providing supervision to a small caseload of high needs participants that are involved in the criminal justice system.  

 PRIMARY RESPONSIBILITIES 

• Oversee a team of social workers and case managers to provide supervision and services to a population of high-need participants.
• Supervise and coach the team's Clinical Compliance Specialist to provide the team with support in auditing, compliance, and quality assurance.
• Review documentation submitted by staff to ensure adherence to standards of quality, appropriateness, and compliance with programmatic regulations.
• Assist with orientation and training of new team members.
• Provide individual supervision and chart reviews for case management staff.
• Facilitate trainings and make recommendations on professional development as needed.
• Ensure compliance with participants documentation and data input to fulfill reporting requirements by funders.
• Conduct psycho-social assessments for new intakes into the program.
• Manage and provide counseling and case management to targeted caseloads of adults and adolescents who are living with serious mental illness (SMI) and substance use disorders (SUD) including treatment planning and referrals.
• Perform comprehensive screening using evidence-based tools to effectuate referrals to mental health or substance use treatment facilities and accompany and/or arrange transportation for participants to facilities when necessary.
• Maintain regular face-to-face and telephone contact with participants.
• Conduct community visits as needed to better serve individual participants.
• Maintain communication with defense attorneys and referral agencies until completion of reporting responsibilities.
• Update computerized case management files with notes and attendance records.
• Appear and advocate in court regarding clients' compliance and mobile intake rotations, as needed.
• Participate in new hire and promotional interviews for SRP roles as needed.
• Provide weekend on-call clinical support as needed.
• Other duties as assigned. 

REQUIRED QUALIFICATIONS 

• LCSW, LMSW or LMHC preferred, with 3+ years of related experience working with SMI or SUD adults and adolescents for external candidates. 
• At least one year of supervisory experience preferred.
• Knowledge of NYC Court operations, preferred. 

The ideal candidate will possess a combination of the following knowledge, skills, and experiences: 

• Experience providing therapeutic services to mentally ill populations and adolescents. 
• Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models 
• Knowledge of treatment programs (substance use, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referrals
• Ability to exercise sound and quick judgment.
• Excellent communication and writing skills.
• Excellent time management skills
• Computer literacy with the ability to quickly adapt to changing technology.
• Must be willing to work evening and weekend hours, if needed.
• Knowledge of Evidence Based Practice techniques including but not limited to Motivational Interviewing, Seeking Safety, DBT, CBT.
• Experience documenting client progress in an Electronic Health Record System.
• Willingness and ability to travel within the 5 boroughs.
• Bilingual, a plus. 

Hours & Scheduling Expectations

This is a visible role with direct client-facing responsibilities engaging with clients, staff, and other stakeholders. The successful candidate will possess the required qualifications and skills, and the ability to work in-person 5 days a week.

          Schedule will be: Sunday-Thursday  1PM-9PM

• To provide optimal coverage for client engagement, regularly scheduled workweeks will include weekends and possible night shifts.
• Flex hours will be occasionally required to perform client visits either in their homes, or at community-based locations.
• Travel within the 5 boroughs required for client engagement or meetings with community partners, as needed.

*Internal applicants must be 1 year in their current roles and in current  good standing (no disciplinary action within the last 90 days) to apply.

LOCATION: Queens, NY 

SALARY: $95,355.78

CJA VALUES  

Each employee at CJA is guided by these values in our work: 

• Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention. 
• Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. 
• Innovation: We value curiosity as a driving force to lead the way in pretrial services. We use innovative techniques in research, pilot programs, and engaging justice-involved communities to execute our mission of reducing unnecessary pretrial detention. 

BENEFITS: CJA offers a very generous benefit plan including health, dental and vision insurance, a comprehensive mental health, and wellness (EAP (Employee Assistance Program)) plan, four weeks' vacation, paid holidays, and a retirement plan with employer matching contributions.  CJA is also strongly committed to professional learning and development for its staff members and offers staff varied opportunities for learning and development through partnerships and vendor services for web based, in-person professional development training, as well as in-house job training and development. 

Only those candidates being considered will be contacted. 

CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations.

The New York City Criminal Justice Agency is an Equal Opportunity Employer 

CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.