Clinical Strategy and Practice Lead (Florida Division) - CenterWell
Tallahassee, FL
About the Job
Become a part of our caring community and help us put health first
Description: The Clinical Strategy and Practice Lead directly supports the Director of Clinical Strategy and Practice in building strategies for development, engagement, best clinical practices, and processes for the care integration teams. This role is critical in supporting the Director in building partnership with clinical-operational divisional dyads (Division CMO/Division Ops Leader) on care integration team foundational programs and future strategic opportunities for managing populations and coordinating care to reduce acute and post-acute care utilization.
The Clinical Strategy and Practice Lead role is hybrid with a requirement to reside in the state of Florida to facilitate and liaise relationships between Florida market dyad leaders (i.e., Market CMO, Market President, RMDs) and Florida CIT market managers and supervisors.
Responsibilities:
+ Assist the Director in implementing clinical program strategies by coordinating cross-functional teams, ensuring alignment with organizational goals, and monitoring progress against short-term and long-term objectives.
+ Manage day-to-day operations of the CIT program, ensuring that processes are efficient and effective. Support Director in effort to standardize workflows and optimize operational costs in line with national benchmarks.
+ Track and report on key operational metrics, including CIT program impact on patient care utilization and operational efficiency. Provide regular updates to the Director, highlighting areas of success and opportunities for improvement.
+ Assist Director with performance management activities such as but not limited to delivery of coaching, feedback, performance evaluations.
+ Serve as a key point of contact for market-level leaders and clinicians, ensuring their feedback is integrated into program initiatives. Support the Director in maintaining strong relationships with stakeholders, creating forums for communication, and promoting a unified approach to decision-making.
+ Serve as proxy as appropriate for Director in key clinical and strategy meetings, initiatives, programs and serve as lead on communication, implementation and execution of program as determined by the Director.
+ Assist the Director in development of managers and staff, fostering a collaborative environment. Empower team members to achieve departmental goals, focusing on associate engagement and retention, while maintaining a positive and inclusive workplace culture.
+ Facilitate collaboration among interdisciplinary teams to develop and execute comprehensive interventions for transitions of care and high-risk patient management programs. Ensure effective coordination with internal and external providers, including hospitals and community-based organizations.
Required Qualifications:
+ Resides in the state of Florida
+ A current unrestricted license in state of Florida, either RN or Social Work, or related healthcare field.
+ CM Experience with Senior population. Experience in Value Based Care preferred.
+ Experience leading and developing clinical leaders and teams
+ Demonstrated ability to identify admin cost savings
+ Demonstrated strong critical thinking and strategic thought process
+ A highly credible leader with deep understanding and empathy for the clinician and patient pain points in day-to-day panel management.
+ Excellent communication skills, including follow-through communication, executive presentations, and the ability to negotiate with horizontal and upward/downward vertical networks.
+ A passionate advocate for improving clinician and patient experience and effectiveness through panel management (aka population health management)
+ Comfortable managing and supporting the Director to influence in the context of multiple operations, development, and deployment initiatives in a matrixed environment.
+ Strong analytical and problem-solving skills with the ability to develop and implement metrics to measure the effectiveness of care transitions.
+ Ability to multi-task in a fast-paced work environment
+ Understanding of quality and value drivers in full risk care delivery, ideally in Medicare/seniors
Use your skills to make an impact
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$115,200 - $158,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources
Description: The Clinical Strategy and Practice Lead directly supports the Director of Clinical Strategy and Practice in building strategies for development, engagement, best clinical practices, and processes for the care integration teams. This role is critical in supporting the Director in building partnership with clinical-operational divisional dyads (Division CMO/Division Ops Leader) on care integration team foundational programs and future strategic opportunities for managing populations and coordinating care to reduce acute and post-acute care utilization.
The Clinical Strategy and Practice Lead role is hybrid with a requirement to reside in the state of Florida to facilitate and liaise relationships between Florida market dyad leaders (i.e., Market CMO, Market President, RMDs) and Florida CIT market managers and supervisors.
Responsibilities:
+ Assist the Director in implementing clinical program strategies by coordinating cross-functional teams, ensuring alignment with organizational goals, and monitoring progress against short-term and long-term objectives.
+ Manage day-to-day operations of the CIT program, ensuring that processes are efficient and effective. Support Director in effort to standardize workflows and optimize operational costs in line with national benchmarks.
+ Track and report on key operational metrics, including CIT program impact on patient care utilization and operational efficiency. Provide regular updates to the Director, highlighting areas of success and opportunities for improvement.
+ Assist Director with performance management activities such as but not limited to delivery of coaching, feedback, performance evaluations.
+ Serve as a key point of contact for market-level leaders and clinicians, ensuring their feedback is integrated into program initiatives. Support the Director in maintaining strong relationships with stakeholders, creating forums for communication, and promoting a unified approach to decision-making.
+ Serve as proxy as appropriate for Director in key clinical and strategy meetings, initiatives, programs and serve as lead on communication, implementation and execution of program as determined by the Director.
+ Assist the Director in development of managers and staff, fostering a collaborative environment. Empower team members to achieve departmental goals, focusing on associate engagement and retention, while maintaining a positive and inclusive workplace culture.
+ Facilitate collaboration among interdisciplinary teams to develop and execute comprehensive interventions for transitions of care and high-risk patient management programs. Ensure effective coordination with internal and external providers, including hospitals and community-based organizations.
Required Qualifications:
+ Resides in the state of Florida
+ A current unrestricted license in state of Florida, either RN or Social Work, or related healthcare field.
+ CM Experience with Senior population. Experience in Value Based Care preferred.
+ Experience leading and developing clinical leaders and teams
+ Demonstrated ability to identify admin cost savings
+ Demonstrated strong critical thinking and strategic thought process
+ A highly credible leader with deep understanding and empathy for the clinician and patient pain points in day-to-day panel management.
+ Excellent communication skills, including follow-through communication, executive presentations, and the ability to negotiate with horizontal and upward/downward vertical networks.
+ A passionate advocate for improving clinician and patient experience and effectiveness through panel management (aka population health management)
+ Comfortable managing and supporting the Director to influence in the context of multiple operations, development, and deployment initiatives in a matrixed environment.
+ Strong analytical and problem-solving skills with the ability to develop and implement metrics to measure the effectiveness of care transitions.
+ Ability to multi-task in a fast-paced work environment
+ Understanding of quality and value drivers in full risk care delivery, ideally in Medicare/seniors
Use your skills to make an impact
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$115,200 - $158,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources
Source : CenterWell