Clinical Services Manager- Adult Mental Health - Mid-Columbia Center for Living
The Dalles, OR 97058
About the Job
Working Title: Clinical Services Manager
Program: Adult Mental Health Outpatient
Location: On-site, The Dalles (Serving Wasco, Hood River, and Sherman Counties)
Hours/ FTE: M-F, 8.30 am-5.00 pm, 1.0 FTE (37.5 hours)
Pay Range (Dependent on experience):
FLSA Status: Exempt
Description:
Mid-Columbia Center for Living (MCCFL) is a Certified Community Behavioral Health Clinic (CCBHC) that specializes in providing services that are both trauma-informed and recovery-oriented to persons / consumers with mental illness and addictions. Trauma-informed care includes safety, choice, collaboration, trustworthiness and empowerment for both clients and staff. MCCFL serves Hood River, Wasco, and Sherman Counties and utilizes a consumer-involved, consumer-engaged, and consumer-driven model. MCCFL provides a whole-person care approach to adults and children to address both physical and mental health needs. MCCFL offers a variety of programs including a mobile crisis unit, intensive case management, ongoing counseling, community support, supported employment, jail diversion, hospital discharges, hearings, and more.
The Clinical Services Manager assumes responsibility for the development, implementation, administration and
evaluation of clinical services provided within a large Agency department. This position develops an effective
team to participate and promote mission and goals of the agency, and ensures that clinical documentation
meets Oregon administrative, CCO and Medicaid requirements.
Qualifications:
What skills and education you need:
Clinical Services Manager 1: Any combination of experience and training that demonstrates the ability to perform the duties of the position is qualifying. This would include:
• Master’s degree in psychology, social work, counseling, or related field and appropriate state license or
certification; AND
• Two (2) years’ post-Master’s experience in behavioral health which includes at least one year of clinical
supervision of other professionals including program supervisors. Experience in rural service delivery a
plus.
•Must obtain professional licensure within two to four years.
• Experience in the administration of public mental health programs in Oregon is strongly preferred.
• Alcohol and Drug Counselor Certification (CADC II or III) and/or experience in dual diagnosis are preferred.
• Incumbent must obtain certification as an investigator and/or non-medical examiner for court in the procedures of involuntary commitments.
• Must possess a valid Oregon or Washington Driver's License, maintain an acceptable driving record and be insurable for occasional client service purposes and also for travel between business office for meetings
and/or trainings. (An alternate source of reliable transportation may suffice.)
• Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance
with OAR 407-007-0200 to 407-007-0370.
• May require occasional ability to respond outside of regular office hours as assigned; ability to carry after-hours telephone.
Clinical Services Manager 2: Any qualifications required of level 1 and:
• Must possess professional licensure in the State of Oregon as an LCSW, LPC, LMFT, or Psychiatric Nurse Practitioner; AND
• Five (5) years’ post-Master’s experience in behavioral health which includes at least three years of clinical
supervision of other professionals including program supervisors.
Clinical Services Manager 3: Any qualifications required of level 1 and 2 and:
• Registration to provide relevant licensing board-approved clinical supervision to professionals seeking professional licensure.
What you’ll do:
The following list represents the essential responsibilities of the position. Other duties may be assigned.
• Participate in the MCCFL Management Team to develop, coordinate and prioritize MCCFL mental health services.
• Ensure that clinical documentation is timely and meets Oregon administrative, CCO, and Medicaid regulations and requirements. Ensure program/staff compliance with all applicable statutes, regulations, policies and procedures and best and evidence-based practices for applicable clinical programs.
• Ensure effective and efficient use of staff and agency resources through targeted performance standards; assure that department staff fully participates in program as outlined in work plans and audits. Participate in Agency quality assurance and quality improvement activities.
• Ensure that staff and program meet minimum patient care productivity requirements as may be set by the Agency to meet requirements of outside funding and/or reimbursement sources.
• Develop and facilitate new programs and clinical practices that meet standards of Evidence Based Practices as defined by the State of Oregon and SAMSHA. Develop and recommend new and revised rules, policies, procedures, goals and priorities to respond to agency and program needs.
• Prepare bi-annual plans as required by agency and State of Oregon requirements.
• Ensure that department staff follow all electronic health record and management information system procedures; participate in ongoing system planning, development and training.
• Develop and monitor budgets for assigned programs in collaboration with the Accounting Manager. Participate in the development of revenue through grant applications, client collections, procurement of contracts, etc. as appropriate.
• Serve as trainer and consultant to other state and regional programs as approved by the Executive Director.
• Participate (as needed) in agency emergency services on a 24-hour, rotating basis. Includes telephone consultation, crisis intervention, and pre-hospital screening examinations.
• Attend community partner meetings as appropriate to keep the community informed, knowledgeable, and involved in outpatient mental health services provided by MCCFL. Attend relevant meetings at state, regional, or local level as needed.
• Regular and reliable attendance; professional communication; maintaining confidentiality.
What we’ll do:
We recognize your value and will strive to keep you engaged and appreciated. The selected candidate will receive:
The hiring process:
Program: Adult Mental Health Outpatient
Location: On-site, The Dalles (Serving Wasco, Hood River, and Sherman Counties)
Hours/ FTE: M-F, 8.30 am-5.00 pm, 1.0 FTE (37.5 hours)
Pay Range (Dependent on experience):
- Clinical Services Manager 1: $6,784-$8,594/month
- Clinical Services Manager 2: $7,191-$9,109/month
- Clinical Services Manager 3: $7,622-$9,656/month
FLSA Status: Exempt
Description:
Mid-Columbia Center for Living (MCCFL) is a Certified Community Behavioral Health Clinic (CCBHC) that specializes in providing services that are both trauma-informed and recovery-oriented to persons / consumers with mental illness and addictions. Trauma-informed care includes safety, choice, collaboration, trustworthiness and empowerment for both clients and staff. MCCFL serves Hood River, Wasco, and Sherman Counties and utilizes a consumer-involved, consumer-engaged, and consumer-driven model. MCCFL provides a whole-person care approach to adults and children to address both physical and mental health needs. MCCFL offers a variety of programs including a mobile crisis unit, intensive case management, ongoing counseling, community support, supported employment, jail diversion, hospital discharges, hearings, and more.
The Clinical Services Manager assumes responsibility for the development, implementation, administration and
evaluation of clinical services provided within a large Agency department. This position develops an effective
team to participate and promote mission and goals of the agency, and ensures that clinical documentation
meets Oregon administrative, CCO and Medicaid requirements.
Qualifications:
What skills and education you need:
Clinical Services Manager 1: Any combination of experience and training that demonstrates the ability to perform the duties of the position is qualifying. This would include:
• Master’s degree in psychology, social work, counseling, or related field and appropriate state license or
certification; AND
• Two (2) years’ post-Master’s experience in behavioral health which includes at least one year of clinical
supervision of other professionals including program supervisors. Experience in rural service delivery a
plus.
•Must obtain professional licensure within two to four years.
• Experience in the administration of public mental health programs in Oregon is strongly preferred.
• Alcohol and Drug Counselor Certification (CADC II or III) and/or experience in dual diagnosis are preferred.
• Incumbent must obtain certification as an investigator and/or non-medical examiner for court in the procedures of involuntary commitments.
• Must possess a valid Oregon or Washington Driver's License, maintain an acceptable driving record and be insurable for occasional client service purposes and also for travel between business office for meetings
and/or trainings. (An alternate source of reliable transportation may suffice.)
• Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance
with OAR 407-007-0200 to 407-007-0370.
• May require occasional ability to respond outside of regular office hours as assigned; ability to carry after-hours telephone.
Clinical Services Manager 2: Any qualifications required of level 1 and:
• Must possess professional licensure in the State of Oregon as an LCSW, LPC, LMFT, or Psychiatric Nurse Practitioner; AND
• Five (5) years’ post-Master’s experience in behavioral health which includes at least three years of clinical
supervision of other professionals including program supervisors.
Clinical Services Manager 3: Any qualifications required of level 1 and 2 and:
• Registration to provide relevant licensing board-approved clinical supervision to professionals seeking professional licensure.
What you’ll do:
The following list represents the essential responsibilities of the position. Other duties may be assigned.
• Participate in the MCCFL Management Team to develop, coordinate and prioritize MCCFL mental health services.
• Ensure that clinical documentation is timely and meets Oregon administrative, CCO, and Medicaid regulations and requirements. Ensure program/staff compliance with all applicable statutes, regulations, policies and procedures and best and evidence-based practices for applicable clinical programs.
• Ensure effective and efficient use of staff and agency resources through targeted performance standards; assure that department staff fully participates in program as outlined in work plans and audits. Participate in Agency quality assurance and quality improvement activities.
• Ensure that staff and program meet minimum patient care productivity requirements as may be set by the Agency to meet requirements of outside funding and/or reimbursement sources.
• Develop and facilitate new programs and clinical practices that meet standards of Evidence Based Practices as defined by the State of Oregon and SAMSHA. Develop and recommend new and revised rules, policies, procedures, goals and priorities to respond to agency and program needs.
• Prepare bi-annual plans as required by agency and State of Oregon requirements.
• Ensure that department staff follow all electronic health record and management information system procedures; participate in ongoing system planning, development and training.
• Develop and monitor budgets for assigned programs in collaboration with the Accounting Manager. Participate in the development of revenue through grant applications, client collections, procurement of contracts, etc. as appropriate.
• Serve as trainer and consultant to other state and regional programs as approved by the Executive Director.
• Participate (as needed) in agency emergency services on a 24-hour, rotating basis. Includes telephone consultation, crisis intervention, and pre-hospital screening examinations.
• Attend community partner meetings as appropriate to keep the community informed, knowledgeable, and involved in outpatient mental health services provided by MCCFL. Attend relevant meetings at state, regional, or local level as needed.
• Regular and reliable attendance; professional communication; maintaining confidentiality.
What we’ll do:
We recognize your value and will strive to keep you engaged and appreciated. The selected candidate will receive:
- Competitive salary, dependent on experience.
- 95% employer-paid comprehensive medical, dental, and vision coverage for employees only. Low deductible plans for family coverage through PEBB
- PERS Retirement Contribution
- 11 Holidays including 1 floating holiday
- 15 vacation days a year for exempt employees
- 12 sick days a year
- Education reimbursement and loan forgiveness- HRSA!
The hiring process:
- Application review
- Questionnaire(if additional information is needed)
- Panel Interview
- Possible second-round panel interview
- Conditional Offer
- 10 Panel Drug Screen(Although recreational marijuana use is legal in the state of Oregon, you will not be considered for this position if you’re unable to pass a pre-employment drug screening due to federal regulations.)
- Criminal History check through Orchards BCU
- Reference check
- Licensure Primary Source Verification
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MCCFL provides reasonable accommodations for qualified individuals with disabilities. To request accommodation in the recruitment or selection process, please contact human resources at 541-288-4359 or email hr@mccfl.org.
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Source : Mid-Columbia Center for Living