Clinical Manager AIM - Illumia

Empatia is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

We are looking for a Clinical Manager AIM to join our team. This position will directly report to the Director of AIM and is responsible for coordinating and managing all day to day business affairs and other clinical activities related to the administration of the Advanced Illness Management (AIM) and Palliative Care department.

• Ensures clinical care delivery goals are met and exceeded.
• Manages AIM Clinical Coordinators, AIM NPs and AIM RNs.
• Ensures scheduling, managing frequency adherence, clinical coordination, medical record maintenance function, and marketing functions are maintained for a team of patients and clinicians.
• Manages incoming calls from partners and patients.
• Manages Visit Freq compliance, scheduling PRN visits, post hospitalization follow up with patient/family-expediting discharge home with AIM communication with partners, schedule post hospitalization visits.
• Orders labs, DME, imaging.
• Coordinated results with NPs, enters telephone encounters in partner EMR, and enters routine visit med reconciliation in partner EMR.
• Ensures transitions to HSP referrals to CTC for care type.
• Assists in appropriate identification of HSP eligible pts.
• Identifies HH providers that can accept HH referrals from PCC.
• Identifies and communicates with local partner office for lab drop off.

• Active and unrestrictive RN license to practice in the state without any board action
• Registered Nurse with Home Health, Hospice and/or Palliative Care Experience preferred
• Bachelor’s degree in nursing, Business Administration, or related field; or equivalent experience and knowledge in Health Care Operations required.
• Master’s degree in business or related field preferred.
• Minimum of 2 years health care administration/operations management required
• Must be able to work some nights/weekends on call.
• Certified in Hospice and Palliative Care - preferred

• Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTO
• Opportunity to participate in a Fleet Program
• Competitive Salaries
• Mileage Reimbursement
• Professional growth and development opportunities

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet stage specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace