Clinical - LTSS Service Care Manager at Axelon Services Corporation
Tampa, FL
About the Job
Location: 80% Member Facing/ 20% Remote. Hillsborough county or Tampa zip codes Only- Spanish speaking preferred but not required - minimum bachelor degree(- with 2 years case management experience, along with in-person/field experience.
SHIFT: 8-5 Mon-Fri
Duration: 3+ month contract
Job Description:
SHIFT: 8-5 Mon-Fri
Duration: 3+ month contract
Job Description:
- Managing a case load for healthcare members with long term care needs.
- Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver s license.
- Member assessments and notes.
- Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.
- Monitor delivery of services and follow-up with members, caregivers, or provider s through in person visits and telephonic contact
- Authorize and coordinate referral for services.
- Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care.
- Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!
- Assist member with filing and resolving complaints and appeals.