Clinical Educator (CP/CPO)- Fillauer Motion Control, Western US - Hanger

Why Us:

Fillauer is a global leader in orthotic and prosthetic innovation that empowers clinicians and patients to achieve their best functional outcomes. With manufacturing and R&D locations in Tennessee, Utah, Colorado, and Sweden, Fillauer supports a strong upper limb product line, a robust offering of prosthetic feet, a variety of orthotic devices, and a collection of tools, equipment, components, and materials. Founded over a century ago, Fillauer is dedicated to helping individuals with limb loss and limited mobility return to daily activities and achieve new heights. We are an equal opportunity employer and value diversity at our company.

Could This Be For You:

Under the general supervision of the Director of Product Development & Education, the Clinical Educator provides education and support on all Fillauer divisions’ orthotic and prosthetic-related products and services. For this position, we are looking for a Prosthetist or Prosthetist Orthotist to support and travel throughout the western US. The ideal candidate will be located near a major metropolitan airport.

Your Impact:

• Create education programs and in-services for clinicians and Fillauer employees.
• Present educational programming both in-person and online.
• Assist in coordinating patient testing of new and existing products.
• Provide technical support on company products, competitive products, and coding to internal and external staff, associates, and customers.
• Assist in conducting marketing research on new, existing, potential, and competitive products.
• Work with production staff and engineers on the development and/or improvement of existing or new products and prototypes.
• Responsible for technical writing and review of product educational materials, instruction manuals, and other support collateral.
• Provide input on product packaging, photography, and marketing collateral.
• Provide information on L-code application reimbursement changes, additions, and deletions for Orthotic and Prosthetic products.
• Be an expert with respect to the competition
• Responsible for monthly progress reports on activities.
• Ability to organize and prioritize multiple projects in a fast-paced, changing environment.
• Other duties as assigned

Minimum Qualifications:

• Bachelor’s Degree in O&P or related field required. Master’s degree preferred.
• Minimum 5 years clinical experience.
• ABC certification: CPO preferred.
• Must work well in a team environment.
• Excellent communications skills, including the ability to communicate clearly and effectively (both verbal and written).
• Excellent writing skills including proper grammar and spelling.
• Attention to detail a must.
• Highly organized with the ability to meet deadlines, establish priorities, and work effectively under pressure.
• Expert in Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint.

• Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures. 

Additional Success Factors:

• Required to travel domestically and Internationally for trade shows, sales meetings, in-services, educational programs, product launches, customer visits, and as determined by supervisor, Director of Marketing, or senior-level manager. Travel will be 40-50% or as needed.
• Present orthotic and prosthetic education to diverse audiences both in-person and online with online being approximately 50% of interactions.
• Provide information for third party billing (i.e. insurance companies, CMS, etc.) as it relates to new and existing products.
• If requested, act as technical support or expert witness in legal issues involving the company.
• Provide comments, suggestions, and opinions on existing or new product development.
• Assist in creating, populating, and maintaining an online, on-demand educational platform.
• Help create and complete Marketing Specification Sheets for Orthotic and Prosthetic Products.
• Monitor and exercise control of expenses.
• Help in overseeing patient testing and trial periods of new and existing products. Responsible for coordination of practitioners, company staff, and patients in providing suitable candidates for testing and gathering of data in order to make sound and informed judgments.
• Perform other related duties as assigned by supervisor or senior-level executive.
• Required to work with and provide service to orthotic and prosthetic patients in order to keep a “hands-on knowledge and skill set” in patient care current.
• Maintain credentials.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Keep the patient at the center of everything that you do, building lifelong trust.
• Foster open collaboration and constructive dialogue with everyone around you.
• Continuously innovate new solutions, influencing and responding to change.
• Focus on superior outcomes, and calibrate work processes for outstanding results.
• Pay range of $80,000-100,000 + benefits. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.

Our Investment In You:

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.

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