Clinical Director, Acute Treatment Services at The Dimock Center
Roxbury Crossing, MA 02120
About the Job
The Clinical Director of Acute Treatment Services (ATS) is responsible for the clinical (patient care, utilization of services) components of a 32-bed medically monitored withdrawal management program. The Clinical Director supervises case management staff and ensures that they provide evidence based and trauma informed, quality care at all times in a culturally competent manner. They work collaboratively with the ATS program director and director of nursing making admission, continued stay and discharge decisions. They provide direct care to clients as needed as well as direct individual and group clinical supervision to all case managers.
Essential Functions
- Oversees the clinical programming for the entire program to meet and maintain regulatory, BSAS, Joint Commission, and Dimock requirements.
- Supervises a team of case managers and an aftercare coordinator who provide direct care; ensures high clinical service productivity level. Provides individual and group supervision to staff.
- Develops, implements and facilitates evidence-based practices for individual and group therapies and education for daily intensive program.
- Tracks and monitors counseling and care coordination staff’s required frequency for face to face visits.
- Co-leads staff meetings, attends daily rounds
- Develops and implements quality improvement initiatives in collaboration with the director of nursing and the program director.
- Ensures that all documentation is completed in a timely manner and is done so in accordance with regulatory and Joint Commission requirements.
- Collaborates with other clinical supervisors and directors and service lines at Dimock to ensure integrated care for patients.
- Participates in and assists in leading the Dimock continuum of care.
- Develops relationships and networks with other community service providers.
- Fulfills role of program director in his/her absence. Facilitates the onboarding of new staff.
- Participates in maintaining census metrics and ensuring that intakes can occur daily.
- Provides oversight for all chart documentation and conducts chart audits.
- As needed, conducts bio/psych/social assessments, treatment plans, progress notes and any other required documentation to ensure 100% regulatory compliance at all times.
- Ensures that BSAS and other performance measures are met, e.g. admission of priority status clients, completion of treatment plans, and patient satisfaction.
- Establishes and maintains high quality resident care standards and services.
- Other duties as assigned.
Competencies
- Knowledgeable of behavioral healthcare practice issues, public health policy, BSAS principles of care, provider development and quality improvement concepts/program design.
- Familiar with state and local agencies serving the community.
- Possesses a team-oriented approach with strong interpersonal and written/oral communication skills.
- Comprehends that strong negotiation skills, a collaborative approach, and the ability to effectively interact with clinicians, providers, consumers, and public health officials are critical.
- Able to facilitate groups, work with a team of clinicians and maintain excellent patient documentation.
- Possesses knowledge of and experience in co-occurring disorders and trauma. Has a firm grounding in principals of behavioral health administration and capable of organizing, managing, promoting, and evaluating all related services.
- Knowledgeable of financial management processes including budget development and financial reporting.
- Demonstrates ability to leverage marketing and public relations activities to ensure programs maintain patient census.
- Leads initiatives, meets deadlines, coordinates resources and provides accountability.
Work Environment
This position operates in a clinical setting.
Physical Demands
Must be able to lift and carry up to 20 pounds. Frequent walking required.
Position Type/Expected Hours of Work
Monday-Friday. Must be available for on-call support 24/7.
Required Education and Experience
- A Master’s Degree in one of the following disciplines is required: social work, psychology, clinical psychology, education-counseling.
- License is required: LICSW, LMHC, LADC-I
- At least two years’ experience working in a clinical setting with a primary focus on addiction required.
- Two years of supervised substance use counseling experience, and at least one full time year’s equivalent of clinical experience in a supervisory role.
- Experience in a hospital or healthcare environment preferred.
- Prior management experience (leadership of people and responsibility for budgets) required.
- Three to five years of experience in a large, complex organization preferred.
- LCSW may be considered if applicant meets other requirements.
Other Duties
Note this job description is not designed to cover a comprehensive listing of duties that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.
EEO Statement
The Dimock Center values diversity and its committed to equal employment opportunity regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.