Clinical Coordinator II / RN - Columbia University
New York, NY 10001
About the Job
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
The Division of Maternal Fetal Medicine at Columbia University is seeking a Clinical Coordinator II / Registered Nurse to join our team. The Clinical Coordinator II/RN will report directly to the Practice Manager. This ambulatory nursing position will serve as a key member of the patient care team to support the adult populations we serve. The Clinical Coordinator II/RN performs nursing duties consistent with NYS nursing scope of practice related to the support of the day-to-day clinical operations of the assigned practice. These duties include, but are not limited to, medication/immunization administration, point of care testing (POCT), clinical information abstraction, oversight of the practice(s)' infection prevention and control procedures, and patient education that can be in person, via our patient portal, or by phone. This experienced RN will perform telephonic, electronic, and in person nursing assessments consistent with the NYS nursing scope of practice. The Clinical Coordinator II/RN will participate in or lead population health initiatives within Columbia OB/GYN-MFM and the wider ColumbiaDoctors organization to address health care gaps and promote positive health outcomes for patients. At this level, The Clinical Coordinator II/RN may be asked to travel to all Columbia MFM sites to train staff or review processes with staff, providers, and managers. This position will work closely with multiple providers as well as other clinical and administrative staff to deliver excellent patient experience that contributes to positive health outcomes for patients and a work culture of kindness, collaboration, integrity, accountability, and excellence.
Responsibilities
Administrative/Operations
- Executes nursing interventions by collaborating with the care team and following the standards of care established by Columbia Primary Care.
- Assesses and systematically collects data related to patient health status and works with the care team to develop the plan of care.
- Utilizes data to continuously meet care coordination needs across settings in conjunction with the patient, family and/or other care providers.
- Assumes responsibility and accountability for effectively managing nursing care of individual patients.
- Documents nursing assessment and interventions to reflect comprehensive and integrated approach to patient care.
- Identifies learning needs of the patient and families, educates by adapting to patient and family learning style utilizing the teach-back method.
- Provides care that is safe, ethical, patient- and family-centered, culturally congruent, and evidence-based.
- There are skills and responsibilities that are common across Columbia Primary Care. The Registered Nurse (RN) may perform any or all these skills and responsibilities:
- Telephone, My Chart and in-person triage (for symptom management) under minimal supervision as appropriate.
- Review and act on test results (lab, x-ray).
- Review and manage communications from internal and external "customers" that require the education and training of an RN.
- Provide patient education through multiple avenues inclusive of in-person, by telephone or video.
- Execute delegation protocols.
- Assist with medication management (e.g., medication renewals) inclusive of medication prior authorizations as needed. Administer immunizations as an adjunct to CMA staff.
- Complete accurate and timely documentation in the electronic medical record.
- Assist with management of urgent and emergent patient care situations.
- Participate in care coordination and population health activities in collaboration with the central teams and related to any current initiatives within Columbia OB/GYN-MFM. Utilize data to continuously meet care coordination needs across settings in conjunction with the patient, family and/or other care providers.
- Assist with the management of patients with multiple chronic health conditions, acute episodes of care, behavioral health challenges while promoting and supporting prevention and wellness. Perform patient outreach related to gaps in care.
- Establish standard clinical supply storage in collaboration with other clinical staff and audit that standards are being maintained. Establish standard protocols for medication/immunization inventory management and storage.
- May float to other clinics as needed for business continuity. Occasionally provide assistance in the clinical duties of CMA staff in the interest of patient care.
- Serve on relevant committees, task forces, and workgroup within Columbia OB/GYN-MFM and the Organization.
- Other duties as assigned appropriate to scope, education, and/or training.
People
- Participate in recruitment of clinical staff.
- Precept clinical staff (medical assistants, and RNs and perform competency testing for new and established clinical staff.
- Serve as a mentor and resource to others.
Ob Compliance
- Maintain patient privacy and confidentiality according to HIPAA requirements at all times.
- Keep current on all organizational and practice policies (e.g., infection control, HIPAA), goals, initiatives, and required trainings
- Ensure that University and Department policies and procedures are followed.
- Successfully complete all required university, hospital, and department trainings.
- Other duties as assigned within professional scope of practice/training/education.
Minimum Qualifications
- Bachelor of Science degree in Nursing or equivalent of education, training, and experience.
- A minimum of 4 years of related experience.
- An equivalent combination of education and experience may be considered.
- Current and unrestricted New York State RN license.
- Basic Life Support certified.
- Ability to work indoors in an environmentally controlled environment with a degree of dust, noise, odors, etc., without undue discomfort.
- Ability to perform sedentary work that primarily involves sitting or standing for long periods of time.
- Travel between clinical sites may be required depending on need.
- Duties performed routinely require exposure to blood, bodily fluid, and tissue. Incumbent in expected to perform and/or/assist in emergency care and/or first aid as needed.
- Ability to work collaboratively with a culturally diverse staff and patient/family population demonstrating tact, respect, and sensitivity.
- Must have excellent communication skills and the ability to communicate effectively with a diverse audience of peers, management, and other stakeholders. Must have highly developed interpersonal skills and ability to deescalate stressful situations.
- Must be an engaged and positive team member demonstrating collaboration, inclusion, reliability, punctuality, and adaptability to new and changing situations including helping peers adapt to new situations.
- Strong proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, Email systems, etc.
- Must be a motivated individual with a positive mindset and exceptional work ethic.
- Must successfully complete systems training requirements.
Preferred Qualifications
- Physician practice experience preferred.
The Department of Obstetrics and Gynecology is dedicated to the goal of building a multicultural faculty and staff committed to teaching, working and serving in a diverse community, and strongly encourages applications from candidates of traditionally underrepresented backgrounds.
We are continuously seeking to recruit individuals who will enhance the diversity of our workplace and the effectiveness of our organization.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
- Physician practice experience preferred.
- Bachelor of Science degree in Nursing or equivalent of education, training, and experience.
- Maintain patient privacy and confidentiality according to HIPAA requirements at all times.
- Participate in recruitment of clinical staff.
- Telephone, My Chart and in-person triage (for symptom management) under minimal supervision as appropriate.
Source : Columbia University