Clinical Concierge (LVN-Cert Medical Assistant) - Cottage Health
Ventura, CA 93001
About the Job
Additional responsibilities include:
- Assisting the provider with front office and back office duties in the outpatient management of patients on a rotating basis
- This position is a vital part of the office team that cares for patients in the clinical setting working under the direction of the Site Manager and the on-duty provider and works closely with the provider and other clinical staff
- The Clinical Concierge is responsible for a variety of clinical functions within a clinical setting requiring knowledge and integration of available standard, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude
- Acts as the patient advocate, the Clinical Concierge has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management
QUALIFICATIONS
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
LEVEL OF EDUCATION
Minimum: Successful completion of a Vocational Nurse or Medical Assistant education program.
CERTIFICATIONS, LICENSES, REGISTRATIONS
Minimum: California licensure as a Licensed Vocational Nurse (LVN) or One of the following Medical Assistant certifications: Certified Medical Assistant (AAMA) from American Association of Medical Assistants, or Clinical Medical Assistant Certification from American Medical Certification Association, or Medical Assistant (RMA) from American Medical Technologists, or California Certified Medical Assistant (CCMA) from California Certifying Board of Medical Assistants, or National Certified Medical Assistant (NCMA) from Multiskilled Medical Certification Institute, Inc., and American Heart Association BLS for Health Care Providers.
TECHNICAL REQUIREMENTS
Minimum: Knowledge of urgent care medical specialty. Knowledge of medical terminology. Knowledge of electronic medical record, preferably Epic. Basic computer/email skills.
Preferred: Ability to perform phlebotomy and administer injections.
YEARS OF RELATED WORK EXPERIENCE
Preferred: 1 year of experience as an LVN, medical assistant, or equivalent, including previous experience with an electronic health record and phlebotomy.
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.
Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.
Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.
Urgent Care, Per Diem, 12 Hours, Day Shifts, Ventura-Poinsettia Plaza