Clinical Compliance Analyst - Eleanor Health

Position Description

As a Clinical Compliance Analyst, your job would be to engage in clinical compliance tracking, health and safety analysis, licensure and accreditation management, completing chart audits, and providing data for reports to clinic teams, state leadership, and providing data for reports to clinic teams and collaborating departments. You will also be in charge of ensuring that tasks and aspects of care related to achieving and maintaining CARF accreditation as a substance use disorder outpatient clinic are maintained. You will work with the Sr. Manager of Clinical Compliance to ensure that Eleanor Health is successful in developing and implementing polices related to national and state level clinical compliance.  

We are seeking someone who is a quick learner, clear writer, careful chart reviewer with an understanding of basic statistics and the flexibility to excel in a startup environment where there is rapid change & quick deadlines. You will be responsible for supporting our clinical and administrative staff in delivering the highest quality care to those we serve. This position requires travel at up to a .25 FTE, strong organizational skills, ability to work from a home office or clinic office location, and demonstrated ability with excel, word, and PowerPoint. Project management or lean sigma experience is a plus.

Flexibility and a willingness to perform varying tasks in support of organizational development as needed, is a must. This individual needs to be open to a wide range of tasks, including those that may not fall within the job description, and additional training will be provided as needed.

Responsibilities:

• Serve as a subject matter expert on state licensure requirements and accreditation standards 
• Facilitate external audits and surveys, both onsite and virtual  
  • Conduct internal moc audits and surveys to ensure ongoing compliance
• Maintain primary source of truth for all organizational policies and procedures 
  • Work collaboratively with department partners to transparently track, develop and refine policies and procedures related to clinical compliance and the care model
• Track and assess compliance of health and safety requirements, state licensure and accreditation standards for clinics and markets.
• Facilitate case studies and after action reviews for critical and non-critical incidents 
• Explore gaps and areas for opportunity through continuous quality improvement projects and identify innovative and sustainable solutions
• Collaborate with the CQCM team to create weekly, monthly, quarterly, and annual reports for various key stakeholders (community members, staff, and investors)
• Provide training and coaching to Eleanor teammates as needed to empower and strengthen understanding of clinical compliance and care model concepts/workflows. 

Qualifications:

Requirements

• At least three years of experience in health care compliance.
• You'll be a good fit if you:
• • Are detail-oriented and love to check things off your to-do list
  • Enjoy looking at charts and spreadsheets
  • Love finding opportunities to improve
  • Are able to communicate learning opportunities to staff & leaders in an actionable, collaborative way.
  • Have strong, clear writing skills
  • Enjoy working in collaborative environments
  • Enjoy meeting new people and establishing mutually beneficial working relationships
  • Have excellent verbal communication skills
  • Have worked in teams with responsibility for quality, auditing, EHR or documentation training, accreditation, and/or patient experience
  • Quality and Improvement experience (Required)
  • Project Management experience (Required)
  • Medical experience, Recovery landscape experience, product management experience, or supervisory experience (Preferred)
  • Bachelor's Degree (Preferred)
  • Have experience in an outpatient healthcare setting

Compensation & Benefits:

The total target compensation range for this position is $55,000 - $65,000 per year. The actual compensation offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.

Eleanor Health offers a generous benefits package to full-time employees, which includes:

• Vacation Time -  96 annual hours of vacation (accrued monthly, prorated for new hires) - unplug, relax, and recharge! 
• 9 observed company holidays + 3 floating holidays - We encourage you to use the additional three floating holidays to accommodate personal beliefs/practices.
• Wellness Time - 96 annual hours, granted on day 1 (prorated for new employees) - In lieu of "Sick Time" which typically applies only when you are ill, we encourage you to proactively manage your overall wellbeing, both physical and mental, as well as the wellbeing of those who play important roles in your life.
• Eleanor-paid medical and dental insurance plans, with affordable vision coverage - We are a health first company, and we strive to make our plans affordable and accessible.
• 401(k) plan with 3% match - We are excited to be able to support the long-term financial well-being of our team in a way that reinforces Eleanor's commitment to equity.
• Short-term disability - We understand that things happen, we want you to feel comfortable to take time to get better.
• Long Term Disability - Picks up where Short Term Disability leaves off (employee paid).
• Life Insurance - Both Eleanor and employee-paid options are available.
• Family Medical Leave - Eleanor Health's Paid Family & Medical Leave ("PFML") is designed to provide flexibility and financial peace of mind for approved family and medical reasons such as the birth, adoption, or fostering of a child, and for serious health conditions that you or a family member/significant other might be facing.
• Wellness Perks & Benefits - Mental Health is important to us and we want our employees to have the accessibility you deserve to talk things through, zen with a mindfulness app, or seek assistance from health advocates
  • Mindfulness App Reimbursement
  • EAP with eight face-to-face sessions
  • Virtual health and wellness visits covered by our medical plan.

About Eleanor Health

Our mission at Eleanor Health is to help anyone affected by addiction live an amazing life. We are passionate about transforming the quality, delivery, and accessibility of addiction treatment.

Eleanor Health is a best-in-class substance use disorder (SUD) care provider, utilizing Medications for Addiction Treatment (MAT), behavioral health therapy, and broader physical health,  wellness and social support. Eleanor delivers accessible, evidence-based, and clinically excellent care supported by innovative technology, as a multi-site, multi-state clinical provider. Eleanor offers community members a sustainable path to recovery, by addressing behavioral and social determinants of substance use, in tandem with medical needs.

Job Type: Full-time