Clinical Care Coordinator - Emergency Medicine - Sparrow Hospital - Vituity

Everybody Has A Role to Play in Transforming Healthcare

As a Clinical Care Coordinator, you play a vital role in supporting our patients through efficient coordination of patient care, check-in/check-out flow, administering and coordinating referrals and service authorization process, rooming duties and other clinic front desk activities. The Clinical Care Coordinator is responsible for assisting patients to obtain services in a timely manner and assuring efficient coordination of patient care. At Vituity we know the impact you can have.

Join the Vituity Team. At Vituity, our core values matter. We embody a Culture of Caring by approaching every human interaction with compassion and heart. With a Servant Leadership philosophy, we focus on what we can accomplish when we put our patients and colleagues first. An Ownership Mentality means we all have mutual accountability to drive positive change for Vituity as a whole. Finally, our focus on Innovation enables all of us to re-imagine healthcare and bring about lasting change. Ultimately, we are unified around the common purpose of transforming healthcare to improve lives, and we believe everyone has a role to play in that. Help us shape the future of healthcare.

Vituity Locations: Vituity has opportunities at 450 practice locations across the country, serving 8 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Facilitate the efficient flow of the department to include the following duties:
• Facilitate patient flow in the department.
• Assist with calling patient families.
• Assist with calls to clinics and other hospital facilities.
• Assist with taking messages and directing messages to the appropriate person in the department.
• Walk service dogs.
• Respond to nurse call lights and then inform the appropriate staff of patient's needs.
• Provide comfort items to patients (water, blankets, etc.).
• Stock non-medication supplies in the department.
• Assemble urine collection kits.
• Organize nutritional supplies, linen carts, equipment, and utility rooms.
• Organize equipment and utility rooms, notify staff of any faulty equipment.
• Assist with cleaning rooms after each patient is discharged.
• Retrieve wheelchairs and return to appropriate locations.
• Provide wheelchair assistance.
• Transport specimens to lab if needed.
• Call lab/radiology to inquire about lab results.
• Communicate with RN regarding patients ready for DC, that all results are completed and patient ready for re-evaluation.
• Notify RN of inpatient bed assignment and assist with getting patient ready for transport.
• Assist staff and patients with the following duties upon formal training:
• Assist with patient transport.
• Weigh patients.
• Take patient vital signs.
• Reconnect patients to telemetry monitoring and pulse ox.
• Patient sitter.

Required Experience and Competencies

• High school diploma or GED equivalent required.
• Pre-med or nursing related courses preferred- upper division Anatomy or Physiology is a plus.
• Knowledge of medical terminology is preferred.
• Experience with Electronic Medical Records (EMR) is preferred.
• Strong writing skills; legibility and spelling proficiency required.
• Solid computer skills; experience with EMR is a plus.
• Quick and accurate typing speed.
• Professional demeanor with strong interpersonal and communication skills.
• Excellent organizational skills.
• Knowledge of facility and OSHA safety rules and procedures.
• Knowledge of HIPAA regulations.
• Knowledge of Privacy Policies regarding Protected Health Information (PHI) and Health Insurance Portability and Accountability Act (HIPAA) as set forth in the Privacy Policy Manual.

The Practice

Sparrow Hospital - Lansing, Michigan

• A subsidiary of Sparrow Health System and affiliated with the Colleges of Human Medicine and Osteopathic Medicine at nearby Michigan State University.
• A 632-bed teaching hospital, Sparrow Hospital is the regional center for cancer, trauma, pediatrics, orthopedics, neonatal intensive care, and neurological care.
• Earned the nation's most prestigious honor for nursing achievement and excellence and considered "gold standard" for nursing care.

• A subsidiary of Sparrow Health System and affiliated with the Colleges of Human Medicine and Osteopathic Medicine at nearby Michigan State University.
• Recently renovated and expanded facility, with a new state of the art surgery center.
• Sparrow Eaton Hospital and Pharmacy are accredited by the Joint Commission, the Lab by CAP accreditation, and the Breast Care Center by the ACR accreditation in mammography and stereotactic.
• NCQA-Recognized for Patient-Centered Medical Home (PCMH).
• EMPOWER, rehabilitation department holds a 99% satisfaction rating for the first quarter of 2021 from patient rankings calculated by the nationally-acclaimed Focus on Therapeutic Outcomes (FOTO), and is in the top 2% for neurological improvement per visit, in the top 3% nationally for occupational therapy hand and wrist treatment, and has consistently exceeded the national average for overall satisfaction since April 2019.

• A subsidiary of Sparrow Health System and affiliated with the Colleges of Human Medicine and Osteopathic Medicine at nearby Michigan State University.
• Level IV Trauma designation by Michigan Dept. of Health & Human Services.
• 22 bed LEED certified critical access hospital.
• MPRO 2019 Governor's Award of Excellence Outstanding Achievement.

• A subsidiary of Sparrow Health System and an outpatient department of EW Sparrow Hospital, this free-standing ER gives patients an alternative to the downtown campus.
• 733 beds
• Recently completed building with onsite imaging and instant analyses from radiologists.

The Community

• The capital city of Michigan with access to plenty of museums, restaurants, and other cultural venues.
• Affordable housing and exceptional schools make Lansing a great place to raise a family.
• Rated #1 Best Affordable place to live in America in 2018, in the Top 100 places to live in America in 2019, and in the top 40 safest places to retire in America in 2018!

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
• EAP, travel assistance and identify theft included
• Wellness program
• Diversity, Equity and Inclusion (DEI) initiatives including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more.
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. We know that when we work together across sites and specialties as an integrated healthcare team, we can exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants Only. No agencies please.