Clinical Assistant- Office Support Services- Full Time - The Guthrie Clinic

Overview

This position is eligible for up to a $5,000 sign on bonus

Position Summary: 

Performs duties of a clinical and clerical nature.  Maintains records and  applies knowledge and skills to run a full functioning office for one or more Providers in Clinic.  Assists professional staff by performing routine duties in caring for patients.

Education, License, Certification:

High School Diploma or equivalent.

Experience: 

Knowledge of medical terminology, ability to communicate and excellent customer service skills a must.  Must be dependable, professional, flexible and able to multi‐task.

Essential Functions: 

• Interviews patient to obtain medical history.  
• Determines vital signs, (weight, temperature, blood pressure, etc) and documents in the patient’s medical record.
• Assists provider during exam and treatment.
• Directs patient to examination room and prepares patient for examination and treatment.
• Performs liaison duties between patients, Providers, hospital staff, etc.
• Process ancillary reports and all other patient results to the provider for review and assists with patient communication.
• Responsible for greeting patients and updating various pertinent information into the patient’s medical record.
• Routes patient after exam to proper area for visit completion.
• May be required to do phlebotomy.

Other Duties: 

• Answers telephones and schedules patient appointments.  
• Takes messages of a medical nature (requests for prescription refills, test results, etc).  
• Performs other clerical functions as necessary.  
• Exhibits good telephone etiquette.
• Quotes patient self‐pay balances at time of scheduling.  
• Informs patients of their financial obligations.  
• Directs patients to the patient representative for assistance with their account.
• Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines.
• Assists in maintaining appropriate level of supplies.
• Attends and participates in Department meetings, along with contributing to department/office goals.
• Become familiar with ICD‐9 and CPT coding.
• Cleans, stocks, and prepares exam rooms.
• Coordinate patient appointments for X‐ray, CT scans, Physical Therapy, etc. as ordered by the providers.  
• Assists with obtaining and processing referral and pre‐certification requirements.
• Maintains confidentiality, respect and consideration of patients and others.  
• Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.
• Maintains equipment according to manufacturer guidelines and clinic policies and procedures.  
• Performs and documents quality control on equipment as required.

The pay for this position ranges from $16.00-$22.37 per hour