Clinical Assistant - O&P - Hanger

Why Us:

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You:

As a clinical assistant, you will play a vital role in supporting the certified clinicians with patient care.  You will need to have strong interpersonal skills, attention to detail, and a commitment to quality and safety.  You will also communicate with patients and their families and document their health information in our electronic health record system.  The day-to-day operations of the clinic are crucial for the success of our team, and the clinical assistant optimizes the performance of all processes.

Your Impact:

In this position, you'll have the chance to support patients by providing medical braces, prosthetic limbs, arch supports, and various orthotic devices. This role requires patient interaction and an understanding of human movement or biomechanics. The preferred candidate will possess a background in physical therapy, kinesiology, casting techniques, or orthopedics. 

• Collaborate with orthotic practitioners in the evaluation and analysis of a patient’s need for orthotic services.
• Examine and evaluate patient's needs in relation to disease and functional loss.
• Perform fitting and execute minor modifications, as necessary. 
• Evaluate orthotic device on patient, adjust to assure fit, function, medical efficacy, and quality of work.
• Instruct patient in use of orthopedic device.
• Identify and reconcile issues/problems to ensure patient satisfaction with devices provided.
• Follow up with patients and physicians.
• Provide in-service training to physicians and allied health care professionals.
• Provide detailed clinical notes to patient records.
• Assist other clinical staff.
• Provide information to administrative staff to conduct reimbursement activities.
• Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements.

Minimum Qualifications:

• High School Diploma or GED required
• Employee must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures. 

Preferred Experience

• Allied Health Professionals (PTA, OTA, Athletic trainer, etc.)
• If the Clinical Assistant holds a recognized license or certification in a related allied health profession (e.g., Physical Therapist/PTA, Occupational Therapist/OTA, Athletic Trainer, etc.), they may be supervised under indirect supervision.
• Orthotic or Soft Goods Fitter

Additional Success Factors:

Knowledge and Skill:

• Willingness to verify all clinical activities with certified clinical personnel.
• Ability to follow written and verbal directions.
• Hand skills necessary to use laboratory tools safely and effectively.
• Knowledge of biomechanical principles.
• Good interpersonal, oral, and written communication skills for reporting information to patient and staff.
• Effective organizational skills and ability to prioritize and plan for the purpose of meeting deadlines.
• Ability to work effectively as a team member.

Job Complexity:

•  Works collaboratively with certified clinician on assignments that are moderately difficult.

Our Investment In You:

• Competitive Compensation Packages
• 8 Paid National Holidays & 4 additional Floating Holidays
• PTO that includes Vacation and Sick time
• Medical, Dental, and Vision Benefits
• 401k Savings and Retirement Plan
• Paid Parental Bonding Leave for New Parents
• Flexible Work Schedules and Part-time Opportunities
• Generous Employee Referral Bonus Program
• Mentorship Programs- Mentor and Mentee
• Student Loan Repayment Assistance by Location
• Relocation Assistance
• Regional & National traveling CPO/CO/CP opportunities
• Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.