Clinical Assistant (MA) in Greenville, SC - iTrust Wellness Group

iTrust Wellness Group, LLC is looking for an actively certified medical assistant to work in an outpatient mental health office setting. An ideal candidate has a strong interest in mental health, a desire to learn, and a passion for providing excellent patient care in a collaborative, team-focused environment. Both experienced and newer medical assistants are welcome to apply to this position. We are a rapidly growing office and are looking for a medical assistant that is interested in utilizing the latest research, technology, and practice guidelines in an effort to achieve wellness for our clientele.

iTrust Wellness LLC has been named the "Best Mental Health Provider" of the Upstate for 2023 & 2024 thanks to our team’s commitment to our patients!  Come join our team and see why iTrust has also been named one of Greenville Business Magazine’s “Top Workplaces” in South Carolina for 2023 and 2024.   
 

We offer a sign-On Bonus of $1,000 (received after 90 days of hire)

Professional Qualifications:

• High school diploma or equivalent.  
• Active certification as a Certified or Registered Medical Assistant or Licensed Practical Nurse in good standing with regulatory boards as required by state laws. 
• Current certification in Basic Life Support 
• Experience of performing administrative duties in healthcare environment preferred.  
• Proficiency in Microsoft Office Suite, EMR systems, and other relevant software.
• Strong organizational and time management skills.
• Excellent communication skills, both written and verbal. 
• Ability to multitask and prioritize effectively.
• Detail-oriented with a strong commitment to accuracy
• Discretion and professionalism in handling sensitive information. 

Preferred Qualifications:  

• Experience with or interest in working with the mental health community  
• Experience with an EMR system 
• Experience with Microsoft products, including Word, Excel, and Teams   
• Prior experience operating within a private practice/outpatient setting 

Position Specifics:

• Location: West Greenville Office (149 Commons Way, Greenville, SC 29611)
• Schedule: Monday-Thursday, 7:30AM-4:30 PM; Friday, 7:30AM-1:00PM 
• Core responsibilities:  The medical assistant role is a mixture of administrative tasks with a heavy focus in clinical care coordination, fulfilling various requirements in these categories: 
  • Patient care: 
    • Administer UDS as directed by policy and ordered by providers. 
    • Collect vitals on patients as directed by policy and ordered by providers. 
    • Administer or distribute pharmacogenomic tests to patients as ordered by providers. 
    • Administer medication samples to patients as ordered by providers, ensuring proper documentation. 
    • Act as point of contact via office phone line for patient medication requests or questions, coordinating with providers to handle in a timely manner as directed by policy. 
    • Act as office point of contact during pharmacy shortages. 
    • Coordinate with others on the internal patient care team to handle patient care needs.
  • Manage clinical inventory:
    • Report clinical supplies (UDS cups, pregnancy tests, PPE, etc) needs to front desk coordinator on a weekly basis.
    • Maintain inventory of sample medications for the specific office location, reporting needs to front desk for coordination with pharmaceutical reps.
    • Check-in all specialty medication orders (i.e. long acting injectables) according to company policy and ensure storage is in line with manufacturer guidelines.
    • Report hazardous waste disposal needs to Multi-Site Office Manager when appropriate. 
  • Recordkeeping: 
    • Document all patient interactions in the appropriate location as directed by policy.
    • File all sample medication logs in the appropriate location.
  • Other duties as assigned by management.  

Compensation Package:

• Competitive Pay -- $18-$20 per hour
• Sign-On Bonus -- $1,000 (after 90 days of hire)
• Paid Time Off (PTO) – 10 days (80 hours) plus one (1) day for each year of employment at iTrust for a possible maximum of 15 days (120 hours).
• Paid Company Holidays – 5 days (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving) 
• Paid End-of-Year Break (Dec. 24-Jan. 1) – office-wide closure for the holidays to rest and recuperate. 

• Medical, Dental, and Vision Insurance – Company Contributed
• Short-Term and Long-Term Disability Insurance – 100% Company Covered 
• Life Insurance Policy – 100% Company Covered 
• 401K with Employer Match

iTrust Wellness Group, LLC is firmly committed to creating a diverse workplace and is proud to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity and/or expression, sexual orientation, ethnicity, national origin, age, disability, genetics, marital status, amnesty status, or veteran status applicable to state and federal laws.

 

Note: This job description is intended to convey essential duties and responsibilities and is not an exhaustive list of all functions and tasks required. The company reserves the right to modify the duties and responsibilities of the position as necessary. Please submit your resume, to be considered for this position. Current or previous patients of iTrust Wellness Group are ineligible to apply.

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