Clinical Applications Analyst - Allscripts - Randstad USA

job summary:

Allscripts Touchworks responsibilities could include, but not limited to?

? General maintenance and troubleshooting of ePrescribe (controlled and non-controlled substances)

? Investigating and resolving interface errors

? Order/result build

? Triaging and resolving issues/incidents via ticketing system (ServiceNow)

Position Summary & Essential Duties: The position is visible to clinicians with significant impact on patient safety, JCAHO, HIPAA, departmental and patient workflow.

The Clinical Analyst II functions as a team member responsible for providing major enterprise application configuration support as well as other applications as assigned to enhance operational efficiencies and patient safety.

Other job duties: - Performs needs assessment, software design, implementation, support, and reporting. -

Independently facilitates design of clinical workflow in conjunction with the clinicians; workflows will focus on improved efficiencies, solving complex workflow issues and incorporating quality initiatives. -

Coordinates and participates in unit and integrated testing activities of the software to ensure that the design objectives are met, including the development of testing scripts. -

Participates in change management activities to support successful system deployments and enhancements. -

Leads components of development of end-user training materials and participates in training efforts. -

Assists other team members in ensuring good documentation standards. -

Leads escalation of issues with appropriate internal resources. -

Identifies and analyzes moderately complex issues with vendor assistance and brings problem tickets to resolution. -

Develops policies and procedures in collaboration with clinicians, other system analyst team members, and IT Clinical team manager. -

Independently manages components of application upgrades and troubleshooting efforts. -

Supports and troubleshoots Hospital Information Systems interfaces for inbound/outbound and billing orders.

Creates reports, dashboards, and other analytical tools to support customer base. - Creates and maintains appropriate system documentation. -

Works with other clinical and application analysts to insure system integrations.

Utilizes and maintains appropriate change control procedures and standards. -

Provides direction to junior team members.

Performs on-call duties as required. Experience & Knowledge:

Has experience working with clinical applications such as: - Laboratory systems (CoPath, Soft Lab, HCLL Blood Bank) - Radiology systems - PACs - OTTR - Pharmacy systems (Management, dispensing) -

Eclipsys Sunrise Clinical Manager - Perioperative systems (Picis) - Cardiology systems (HeartLab) - Home Health systems - Emergency Department systems - Ambulatory EMR systems -

Document Management systems 3+ years experience as applications analyst required. 2+ years experience in a clinical environment is highly desired.

Good written and verbal communication skills are required. Ability to work in a team environment is required. Knowledge of MS Office required.

Knowledge of MS Visio and Project required. Special Skills & Equipment Knowledge: -

Knowledge of SQL databases necessary.

Knowledge of LAN, DNS, and networking required.

Ability to work with servers and apply software upgrades required.

Knowledge of disaster recovery and backup procedures required.

Education: Bachelor degree in Computer Science/Business Management/Nursing/Pharmacy required. Credentials, Licensure or Certification (i.e. RN, RRT): Will maintain clinical licensure as required by state law

 
location: Highland Hills, Ohio
job type: Contract
salary: $60 - 70 per hour
work hours: 8am to 4pm
education: Bachelors
 
responsibilities:

Allscripts Touchworks responsibilities could include, but not limited to?

? General maintenance and troubleshooting of ePrescribe (controlled and non-controlled substances)

? Investigating and resolving interface errors

? Order/result build

? Triaging and resolving issues/incidents via ticketing system (ServiceNow)

 
qualifications:

• Experience level: Experienced
• Minimum 3 years of experience
• Education: Bachelors

 
skills:

• Business Analysis
• 
  

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic In