Clinical Admissions Coordinator - Marquis Home Care

Job Title: Clinical Admissions Coordinator  (RN/LPN or Case Managers Preferred) 

Location: Albany, NY

Company: Marquis Certified Home Care

About Us:

Marquis Certified Home Care is a leading provider of home health services committed to delivering high-quality care to our community. As a certified agency, we uphold the highest standards in patient care, ensuring a compassionate and supportive environment for our clients. 

Position Overview:

We are currently seeking a dynamic and experienced Intake Supervisor to lead our intake department. The Intake Supervisor will play a crucial role in overseeing the intake process, coordinating referrals, and ensuring a seamless transition for clients into our home health services. This position requires a detail-oriented individual with excellent communication skills, a strong understanding of home health regulations, OPWDD ages 5-18 case management exeperience, and the ability to collaborate effectively with internal teams and external stakeholders.  Certified home-care experience is a PLUS. 

Responsibilities:

Intake Coordination: Manage the intake process, including receiving and reviewing referrals, verifying eligibility, and coordinating assessments with clinical staff.

Supervision of Intake Specialists: Provide leadership and guidance to the intake specialists, ensuring their adherence to protocols, timely response to referrals, and accurate documentation.

Documentation and Compliance: Ensure all intake documentation is complete, accurate, and compliant with regulatory requirements. Stay current on industry regulations and updates.

Communication: Collaborate with physicians, case managers, and other healthcare professionals to facilitate the intake process. Maintain clear communication channels with internal departments.

Team Collaboration: Work closely with clinical and administrative teams to facilitate a smooth transition for clients from intake to the initiation of home health services.

Quality Assurance: Implement quality assurance measures to monitor and enhance the efficiency of the intake process. Identify areas for improvement and implement solutions.

Training and Development: Provide training to staff involved in the intake process, ensuring they are well-versed in policies, procedures, and compliance standards.

Qualifications:

Active LPN or RN license.

Experience in home health intake coordination or a related role.

Operations management experience.

Strong knowledge of home health regulations and compliance standards.

OPWDD ages 5-18 case management experience.

Strong work ethic and excellent communication and interpersonal skills.

Proficient in relevant software applications such as Home Care Home Base and electronic medical records (EMR).

Detail-oriented with strong organizational and problem-solving abilities.

Leadership skills and the ability to work collaboratively in a team-oriented environment.