JOB DEFINITION:

Responsible for assisting clinical staff at PROS in scheduling appointments, obtaining prior authorization for medication, and contacting pharmacies, hospitals, and other entities to ensure we are meeting the clinical needs of our clients.

EDUCATION REQUIREMENTS:

Minimum high school diploma or equivalent. College preferred.

DUTIES AND RESPONSIBILITIES:

• Scheduling and tracking clinical appointments based on client need and in accordance with PROS rules and regulations.
• Notifying and reminding clients of their
• Communicating schedule changes and adjustments with all necessary
• Paging and assisting clients in getting to theirc linical appointments, and helping to track the times of their appointments.
• Checking clinical sign-in sheets daily to ensure accuracy with codesand times, and following up as needed.
• Checking clinical notes daily to make sure they are completed and medications are prescribed, and following up as needed.
• Maintain an accurate scheduling and filing system in accordance with departmental
• Workingwithpharmaciesandinsurancecompaniestoobtainpriorauthorizationsfor
• Contacting pharmacies to follow-up on any medication
• Contacting hospitals to assist in obtaining discharge paperwork and other needed clinical information.
• Contacting other outside entities as requested by clinical staff to coordinate care for
• Participating in daily morning meetings and working collaboratively with our multi- disciplinary team to best meet the clinical needs of our clients.
• Maintaining professional and customer service focus in all interactions with internal and external contacts.
• Assuming clerical responsibility on an as-needed basis,including answering the phone and registering incoming clients.
• Identify and implement quality improvement trainings and activities as part of professional development goals.
• Encourage quality improvement processes and provide consistent resources for QI and professional development
• Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
• Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
• Additional duties as assigned

BENEFITS:

We offer an attractive and competitive benefits package for full time employees which includes but not limited to:

• Medical
• Dental
• Vision
• $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
• Flexible Spending Account
• 403(b) retirement plan
• Long Term and Short Term Disability
• Legal Plan
• Dependent Care Expense Account
• Life Insurance/Supplemental Life Insurance
• Pet Insurance
• HRA
• Training programs including a Mentorship program
• Employees may be eligible for Federal/Public Student Loan Forgiveness
• Career growth and Promotional opportunities
• Employee Perks and Discounts to Broadway shows and more

5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more.

_____________________________________________________________________

If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553.

______________________________________________________________________

Central Nassau Guidance & Counseling Services, Inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.

• Awarded Newsday/Dan papers Top Long Island Work Place 2019-2023, 5 years in a row.
• Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.
• Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference.

It is the policy of Central Nassau Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Central Nassau Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.