Clinical Accounts Manager - Nihon Kohden

The Clinical Accounts Manager is responsible for managing Patient Monitoring clinical support for hospitals working directly with the Senior Director Clinical Excellence, Executive Director Health System Alliances, and corresponding teams to effectively implement Nihon Kohden Patient Monitoring Systems in hospitals across the United States.

Essential Functions and Main Duties

• Implement the Nihon Kohden Clinical Partnership Program into hospitals across the United States.
• Must possess exceptional clinical working knowledge of Nihon Kohden Patient Monitoring equipment.
• Lead hospital clinical implementation teams to complete the project on time, safely and to the customer’s satisfaction.
• Assist with hospital testing from a clinical standpoint.
• Attend hospital go-lives to ensure a smooth transition to the Nihon Kohden system.
• Follow up/troubleshoot hospital clinical issues and/or complaints.
• Make travel arrangements according to company policies and complete expense reports within designated timeframe.
• Remain clinically knowledgeable and competent and maintain an active nursing licensure.
• Adhere to all company policies, procedures, and business ethics codes.
• Duties may be modified or assigned at any time based on business need.

Qualifications

Education / Certification / Experience Required

• Bachelor’s degree in nursing; Master’s degree in leadership preferred
• Must possess a valid unrestricted nursing license within the United States
• Valid driver’s license and good driving record are required
• 3+ years of experience in critical care
• Well-rounded critical care experience with knowledge of hemodynamics and the ability to troubleshoot complex critical nursing issues
• EKG rhythm interpretation is required
• Experience in education program development
• Level and compensation depend on location, experience, education and skills

Competencies Required

• Excellent communication skills both verbal and written
• Presents a professional image at all times with an above average skill in customer service
• Ability to write reports and business correspondence
• Ability to effectively present information in one-on-one and group situations to customers and other employees of the organization
• Ability to effectively use technology to present complex information to customers
• Working knowledge of Windows PC’s, proficient in Microsoft Outlook email applications, and efficient with Word, Excel, and PowerPoint Office programs
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; the ability to compute rate, ratio, and percent and to draw and interpret bar graphs
• Ability to be flexible with constantly changing schedule and ever-changing working environments
• Highly organized with a great attention to detail
• Hazardous physical, chemical and biological agent exposure is possible
• Must be self-motivated and have the ability to be managed remotely
• Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English
• Able to work effectively both independently and in a collaborative team environment

Compensation

The anticipated range for this position is $95,000 to $135,000. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, experience and location.

Perks & Benefits

Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America

Working Conditions

Schedule: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., Monday–Friday, unless otherwise stated by the department manager. At times may be expected to be available by phone 24 hours/7 days week. Holiday, weekend, and evening work hours may be required. Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Company’s discretion.

Physical: Generally, may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting, carrying up to 25 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision. Must be able to be on feet up to 14 hours a day. More specific details may be provided as needed or requested.

Travel: Approximately 80%

Access to Customer Sites: It is an essential function of this position to perform duties in healthcare facilities, and to achieve the necessary vendor credentialing. As part of this process, it is typically required to provide proof of vaccinations (including for COVID-19), and related personal medical information, and to comply with other criteria as needed to be able to work at customer sites. Typical vendor credentialing expenses will be paid/reimbursed by the Company.

Nihon Kohden America’s official EEO policy statement follows. In keeping with this policy, Nihon Kohden America will continue to recruit, hire, train, and promote into all job levels the most qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or because he or she is a protected veteran. Similarly, Nihon Kohden America will continue to administer all other personnel matters (such as compensation, benefits, transfers, layoffs, company-sponsored training, education, tuition assistance, and social and recreational programs) in accordance with Company policy. Nihon Kohden America bases employment decisions on objective standards as much as possible in the furtherance of equal employment opportunity.

If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Nihon Kohden, please contact Human Resources.