Clinic Registration and Scheduling Specialist - Cottage Health

To provide positive customer service for on-site clinic patient registration and check-in for prescheduled appointments. On site scheduling of follow-up appointments and priority / specialty evaluations, and scheduling changes within 48 hrs. Assist with flow of patients from check in to clinical team. Communication with the scheduling center and leadership as indicated for positive outcomes and customer service. Assist with workflow as needed to process continued authorizations, clinical certifications, discharges/close episodes, charity applications, ordering supplies, and other duties as assigned.

QUALIFICATIONS

All job qualifications listed indicate the minimum level necessary to perform this job proficiently.

LEVEL OF EDUCATION

Minimum:

Preferred: Associates Degree

CERTIFICATIONS, LICENSES, REGISTRATIONS

Minimum:

Preferred: Certified Revenue Cycle Rep or Certified Patient Access Specialist (HBI)

TECHNICAL REQUIREMENTS

Minimum: Basic MS Word, Outlook and Excel skills; 35 wpm keyboard/typing speed

Preferred: MS Office Suite, medical terminology, Spanish speaking

YEARS OF RELATED WORK EXPERIENCE

Minimum: One (1) year of experience working in a healthcare office setting

Preferred: Two (2) years of related work experience in a healthcare environment, with a working knowledge of medical terminology
Cottage Health is a leading acute care hospital system, located on the central coast of California, widely known for our superior patient care, innovation, medical research and education. Our health system operates primarily in Santa Barbara, Ca, since 1888, and consists of three acute care hospitals, a Rehabilitation Hospital, multiple clinics and a multi-site Urgent Care system. Our mission is to serve the central coast communities with excellence, integrity, and compassion. Every day we touch thousands of lives in many different ways, resolute in our mission to put patients first. We take pride in helping our patients get back to living their lives - in the places they love.

Cottage Health is an Equal Opportunity Employer. Cottage Health applicants are considered solely based on their qualifications, without regard to race, color, ethnicity, religion, age, gender, transgender, gender expression and identity, national origin, ancestry, disability, sexual orientation, marital status, military status or any other classification protected by law. This policy applies to all aspects of the relationship between Cottage Health and an applicant or employee. Cottage Health is committed to upholding discrimination-free hiring practices. We strive to cultivate an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work.

Any Cottage Health applicants who require assistance or reasonable accommodations during the application process may request the need for accommodation with the Recruiter.

If you're already a Cottage Health employee, please apply on this link only.

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