Clinic Nurse Manager Level II - LIFE-NWPA

Are you passionate about building a high-performing team to help seniors stay in their homes?

Do you enjoy the challenge of brining multiple disciplines together to provide the best possible care?

Do you aspire for career growth and development opportunities?

If your answer is a resounding "yes" to these questions, we would love to hear from you!

The One Senior Care family of businesses, including LIFE-NWPA, Mountain View Pace and Cherry Blossom PACE, work as a team to help seniors stay safe, healthy, and independent in their homes and communities. We are a premier healthcare provider striving to provide all-inclusive patient care beyond the traditional boundaries of medical insurance plans!

Annual Wage:

$105,000-$115,000

Benefits:

• 9 Paid Holidays
• 3 Weeks and 1 Day of Paid Time Off Accrued from the Date of Hire for Full-Time Employees
• Annual Pay increases for Performance
• Medical, Dental, & Vision
• Free Life and AD&D Insurance Plan
• Health Savings and Flexible Spending Accounts
• Short Term Disability Insurance
• Group Voluntary Term Life Insurance for Employee, Spouses, and Dependents
• Paid Parental Leave
• Tuition Reimbursement
• Retirement Plan with Up to 5K Matching Annually / Vesting Schedule (Pre-taxable Savings)

Schedule:

Standard operating hours are 8:00 am – 5:00 pm; Monday-Friday. Please note work hours may fluctuate depending on the Participant and business needs, flexibility is required.

Job Summary

The Clinical Nurse Manager II is a registered nurse with demonstrated expertise in nursing leadership and operational management. The Clinical Nurse Manager II directs the planning, implementation, and evaluation of participant care. The Clinical Nurse Manager II works with others to assure the delivery of quality participant care and promote professional development, continuous improvement, and education.

The Clinical Nurse manager II is responsible for supporting an environment conducive to achieving quality outcomes with effective use of resources and retention of quality staff. They are responsible for the management and development of both human and fiscal resources. Additional responsibilities include implementation of quality control and improvement, satisfaction of participants, families, staff, and providers, and review and revision of policy and procedures as requested. This role is also responsible for planning, organizing, and coordinating day-to-day operations to ensure quality participant care and leadership of staff. The Clinical Nurse Manger II works to plan for and support adequate staffing, appropriate learning experiences and a professional work environment utilizing team approach.

Duties/Responsibilities

Administrative Leader:

• Interview and select candidates who have appropriate clinical skills and professional characteristics to match participant and departmental needs.
• On an ongoing basis, manage performance and communication with staff regarding standards of practice, standards of care, respect for people and department/organization protocols, policies, and procedures.
• Support the growth and development of staff (in areas of teamwork decision making, service recovery, clinical skills, and PACE program) by identifying strengths and areas of growth, assisting with goal setting as well as formal and informal learning and coaching.
• Direct and develop leadership and management skills by mentoring and role modeling.
• Actively listen to staff ideas and concerns, assess the communication styles of others, and adapt to them.

Management of Resources:

• Direct staffing and adjusts as necessary to reflect changes in care requirements, participant volume and available staffing resources.
• Assist in development of goals based on department and organization direction using variance analysis, performance experience and prediction for change in collaboration with aligned leadership and finance partners.
• Analyze and adjust systems as necessary to meet outcomes, budget and/or productivity targets for cost-effective quality of care.
• Analyze outcome data and act as necessary based on findings to achieve established goals.
• Assure space is utilized or altered to maximize safety and efficiency.
• Develop and monitor systems to achieve quality measures by participating in the selection and utilization of materials and supplies and monitoring change.
• Promote quality result behavior in staff through observation, feedback, and education.
• Utilize improvement processes to identify and remove complex or recurring operational barriers to achieve quality outcome results, consulting leadership or medical staff as necessary.
• Collaboration with leadership and interdisciplinary teams in the development and implementation of initiatives that affect all services.
• Mange day-to-day clinic operation to meet participant and family needs.
• Collaborate with Utilization Management Nurse to coordinate effective management of participant utilization of acute care services.

Clinical Practice and Development Leadership:

• Assure participant/family nursing care provided is within One Senior Care established standards and is evidenced base best practice.
• Lead the development, implementation, and evaluation of participant delivery system that is participant and family centered, evidenced based culturally sensitive and encourages professional practice of staff that results in high quality and cost-effective care outcomes.
• Analyze clinical practice and identify opportunities to increase effectiveness and efficiency in collaboration with nursing staff and interdisciplinary team members as appropriate.
• Partner with quality team to measure and evaluate quality and safety of participant care and the environment.
• Collaborate with providers and other healthcare disciplines to facilitate participant and family needs.
• Collaborate with Medical Directors.
• Coordinate and collaborate with IDT on participant care and in complex case discussion and reviews.
• Lead clinical team in providing high quality proactive care to participants to achieve excellence in clinical outcomes.

Education Outreach:

• Collaborate with and utilize subject matter experts as appropriate to assist with staff education, clinical issues and orientation development.

Planning:

• Develop measurable, reasonable, and market-oriented goals in collaboration with staff, providers, and leadership.
• Identify progress toward goals on an ongoing basis with measurable outcomes.
• Assure planning for department changes that involve the necessary individuals and are thorough, time driven, and well communicated; develop a written plan for major interdepartmental changes.
• Participate in bringing organizational strategic plans to the local level.
• Determine the current and future direction for the clinic is based on ongoing evaluation, provider practice and fiscal viability.
• Other Duties as Assigned

Required Skills/Abilities

• Progressive leadership experience with demonstrated success.
• Skills to plan, organize, and direct operational activities.
• Interpersonal skills necessary to interact with a diverse stakeholder.
• Must be comfortable with an interdisciplinary culture of collaboration.
• Excellent verbal and written communication skills with a communication style that is open and fosters trust, credibility, and understanding.
• Decision -making and problem-solving ability to resolve complex clinical, systems, organizational, department and human resource issues.
• Ability to work under and handle stress.
• Ability to adapt and lead through change.
• Ability to negotiate, resolve conflicts, and build teams.
• Ability to provide constructive feedback and resolve conflicts.
• Excellent organizational skills and ability to prioritize workload when given multiple demands.
• Ability to effectively collaborate and promote teamwork.
• Ability to analyze data financial and outcomes for process improvement.
• Relates well with people of all ages but has a deep sensitivity and commitment to the elderly.
• Must possess the ability to make independent decisions when circumstances warrant such action.
• Must be able to deal tactfully and patiently with personnel, Participants, family members, visitors, government agencies/personnel, and the public.
• Must have the cognitive ability to process and perform tasks for Participant safety.
• CPR and First Aid Certification.
• Must be a minimum of 18 years of age.

Education and Experience

• Minimum Diploma Registered Nurse must possess a current state license to practice nursing.
• Preferred Bachelor of Science in Nursing (BSN), bachelor’s degree in related field, master’s degree in nursing or business administration.
• One year of experience working with the frail and elderly population or willing to participate in extensive training as needed.
• Minimum Three (3) years of relevant clinical experience with demonstrated progressive leadership experience.
• Preferred Five (5) years of progressive leadership experience within same or relevant clinical practice covering multiple departments and/or sites.
• Must possess a current state valid driver’s license.

Screening Requirements

• Successful completion of background check, physical, drug screening, TB Screening

Physical Requirements

• Must be able to move intermittently throughout the workday.
• Must be able to drive a motor vehicle.
• Sits, stands, bends, lifts, and moves intermittently during working hours.
• Occasional overnight or day travel for training, continuing education, business meetings, etc.
• Is subject to lifting, carrying, and supporting Participants.

Our organizations provide equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The OSC family of businesses will only hire qualified individuals to work in a federally funded healthcare program. Please note that this excludes anyone convicted of a crime that could jeopardize the safety and well-being of the frail senior population that

OSC/LIFE-NWPA/MVP/CBP serves. All individuals must disclose any conflicts of interest upon applying for a position and agree to a thorough background check when an employment offer is extended.

Employment Requirements: Successful completion of Criminal History Check, Child Abuse Clearance, Office of Inspector General check, and FBI Fingerprinting for Child Protective Services Law (at employer’s expense). Successful completion of post-offer employment drug screening and physical (at employer’s expense). CPR and First Aid Certification, or willing to obtain at employer’s expense. Individuals must have one year of prior experience caring for the frail elderly or willing to complete Company paid training to meet this requirement.

This position has full access to Participant, program, and staff records and reports, requiring discretion to protect individuals and the program