Clinic Medical Office Receptionist - Samhealth Test account

• JOB SUMMARY/PURPOSE
  • Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients and visitors in a professional manner.
• DEPARTMENT DESCRIPTION
  • Neurosurgery services treat the brain, spine and peripheral nerve injuries and diseases. Backed by one of only four Level II trauma hospitals in the state of Oregon, we offer advanced, local care for a stroke or other neurological disorders whether they are emergent or the result of a longtime problem. Some of the disorders that we treat include: Back and neck problems, Head and spine trauma, Brain and spine tumors. Our outpatient clinic, Samaritan Neurosurgery, focuses on creating a partnership with the patient, the primary care provider and the neurosurgeon through quality communication and collaboration. Working together, we explore options for the most effective treatments and make decisions that support positive outcomes for the patient.
• EXPERIENCE/EDUCATION/QUALIFICATIONS
  • High school diploma or equivalent required.
  • Experience and/or training with computer applications required.
  • Minimum of one (1) year experience and/or training in a position of similar responsibility and complexity preferred.
  • Experience and/or training with medical/insurance terminology preferred.
• KNOWLEDGE/SKILLS/ABILITIES
  • Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
  • Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.
  • Time Management - Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.
  • Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
  • Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.
• PHYSICAL DEMANDS

  • Rarely
    (1 - 10% of the time)

    Occasionally
    (11 - 33% of the time)

    Frequently
    (34 - 66% of the time)

    Continually
    (67 – 100% of the time)

    WALK - INCLINE

    LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs

    LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

    LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

    CARRY 1-handed, 0 - 20 pounds

    CARRY 2-handed, 0 - 20 pounds

    SQUAT Repetitive

    SQUAT Static (hold >30 sec)

    PUSH (0-20 pounds force)

    PULL (0-20 pounds force)

    STAND

    CLIMB - STAIRS

    KNEEL (on knees)

    REACH - Upward

    SIT

    WALK - LEVEL SURFACE

    BEND FORWARD at waist

    ROTATE TRUNK Sitting

    ROTATE TRUNK Standing

    REACH - Forward

    MANUAL DEXTERITY Hands/wrists

    FINGER DEXTERITY

    PINCH Fingers

    GRASP Hand/Fist

PI255915035