Clinic Coordinator - Dana Farber
Newton, MA 02467
About the Job
Clinic Coordinator
- Job Ref:
- 42031
- Location:
- 300 Boylston St, Newton, MA 02467
- Category:
- Administration Support/Customer Service
- Employment Type:
- full time
Clinic Coordinators demonstrate the values and mission of Dana-Farber everyday by providing expert compassionate care to our patients with cancer.
Responsibilities:
- Create an exceptional patient experience by delivering outstanding customer service throughout the check in and check out process.
- Manage complex scheduling to meet patient needs.
- Act as a liaison for patients, families and providers.
- Respond to emergent and compliance matters with creative problem solving and critical thinking.
“I will always go above and beyond for my patients. I think about, if this was my family member, how I would want them to be treated. When patients come into the clinic I try to put them at ease. A smile goes a long way.”
- Cheryl, Clinic Coordinator II
Qualifications
- Bachelor’s degree preferred.
- 0 - 1 year experience in a customer service setting.
- Proficiency in technology and complex computer systems required.
- Ability to work in a fast paced and complex clinical environment.
“Starting my career here as a Clinic Coordinator I was able to hone in on the fundamental skills necessary to organize a clinical floor. The trajectory of this role has set me up for a career with exponential growth. It is amazing to find a career with people that not only value you, but one that you find value in.”
- Kevin, Practice Manager
Professional Growth:
The Clinic Coordinator position may lead to career opportunities in administrative, team lead, and management roles. Dana-Farber is committed to offering a variety of personal, professional, and leadership development opportunities to all members of its workforce to meet the everchanging needs of our workforce and our industry.
Well-Being and Benefits
Our Benefits Partners Include:
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
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