Client Support Specialist at Accentuate Staffing

Accentuate Staffing is seeking a Client Support Specialist to join a consulting service organization in Cary, NC.  As a Client Support Specialist you will be the first point of contact for customers, assisting with inquiries, resolving issues, and ensuring they have a positive experience with  the services offered. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy problem-solving, we would love to hear from you!

Responsibilities:

• Compiling, verifying accuracy,  and sorting information for computer entry
• Resolving discrepancies in information and obtaining further information for incomplete documents
• Responding to information requests from clients
• Answering phones and responding to client issues
• Onboarding new assignments

Requirements:

• Associates Degree in business or related field
• 5+ years of relevant experience preferred – insurance and/or  horticulture industry experience
• Computer literacy and familiarity with MS Office and CRM platforms
• Able to process large amounts of information accurately and quickly
• Advanced data entry skills
• Project Coordinator and Customer Service experience  
• Excellent written and verbal communication skills
• Professional phone demeanor