Client Services Internship, East - PureSpectrum

Who We Are:

PureSpectrum is a rapidly growing market research and insights platform. We simplify technology for researchers so they can gather and use consumer data the way they want – without disruption.

Since the company’s inception, over 32 million online interviews have been sourced from PureSpectrum Marketplace. PureSpectrum also developed the industry’s first and only respondent-level scoring system, PureScore.  Most recently, PureSpectrum was recognized across the industry: Certified Great Place to Work (2022-2023), Built In's Best Places to Work (2020-2023), Inc Best Workplaces (2023), Newsweek's Global Most Loved Workplaces (2023) Deloitte's Fast 500 (2020- 2023).

Location: Rochester, NY (Hybrid)

Office Hours: Part-time, Pay: $22.00/hour, Non-Exempt

The Internship Opportunity:

Our internship is designed to prepare you for your career journey. When you join our team, you are welcomed into a community committed to providing you with a safe environment to learn, grow and cultivate your skills. The PureSpectrum Internship is a paid, part-time, 10-12-week program over the course of the summer, offering hands-on experience in Market Research with client services, account management and sales, while delivering meaningful customer experiences.

We are looking for an energetic and self-motivated Services & Sales intern to join our growing departments. This internship, beginning in June, will allow you the opportunity to build your critical knowledge and skills across various responsibilities including, project management, survey testing, sample management and reporting.

Throughout this part-time internship, you are invited to participate in events that will give exposure to leadership and provide development opportunities. Interns who demonstrate outstanding performance and a curiosity to learn more may be offered a full-time position following the completion of the internship.

What you’ll learn:

• Work closely with Client Services team and Account Managers managing customer projects
• Create daily update reports for CS team
• Set-up new customers on technology platforms
• Become familiar in our tools, technology, and best practices in order to best support customer needs
• Develop a basic understanding of market research and consumer insights
• And whatever else comes your way!

Requirements: 

• Currently enrolled in an undergraduate program 
• Excellent communication and analytical skills
• A passion for curiosity and a drive to always be learning
• Strong follow-through skills
• Solid judgment and decision-making abilities
• Experience with MSOffice and/or GSuite products

PureSpectrum Benefits:

We offer a modern company culture with flexibility, individuality, creativity, and open communication at all levels of the business. New projects will add continuous challenges to your working life and allow you to expand your horizons, both technically and professionally.

• Team events and celebrations.

PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited under the law.