Client Services/Call Center Reps - CornerStone Staffing

Do you excel in helping customers resolve issues and create lasting partnerships? Do you have Call Center, Tech Support and Customer Service experience?

If you want to be considered for an opportunity to work for a nationally known mortgage and lending solutions provider,APPLY NOW!

Job Title: Client Services/ Call Center Reps

Pay: $18.50/hr.

Location: HYBRID Irving, TX or Austin, TX (reside 20-25 miles from job site)

Schedule: Monday - Friday / 7am-7pm Flexibility

Responsibilities:

Provide step by step calendar and contact synchronization assistance to Prospects realtor clients utilizing our state-of-the-art integrated meeting collaboration tools.

• Manage client synchronization in CRM ticketing system

• Schedule and host client synchronization virtual meetings

• Guide clients through synchronization using desktop support collaboration tools

• Escalate synchronization issues when necessary

• Perform post follow up with clients

• Provide internal feedback related to completed synchronization

Job Qualifications:

• HS Diploma or equivalent required

• Strong MS Office skills: Creating spreadsheets and presentations

• 1-2+ years of Tech Support experience a plus

• 1-2+ years of Call Center experience REQUIRED

Application Process Includes:

• Drug testing

• Background check

• Clerical testing

To Apply for this Job:

Click the Apply Online button, then:

• If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

• If you are NOT currently registered with CornerStone Staffing, click the Create Accountbutton to complete the application and select the Irving Branch.

After completing the online application, email your resume toirving.resume@cornerstonestaffing.comand enter"Irving CSR"in the subject line of your email.

*If you are already registered and active with Cornerstone Staffing please reach out to your Recruiter and they can have you considered

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