Client Services Associate - ITAC Solutions

Are you ready to make a significant impact in a growing firm? Our client is seeking a dynamic Client Accounts Specialist to join their team. This role offers an exciting opportunity to manage the firm's accounts receivables, ensuring timely payments and fostering strong client relationships. Your expertise will help maintain financial stability and contribute to the firm's success.

Benefits & Extras:

• Hybrid work model with 2 days from home
• Comprehensive health, dental, and vision benefits
• Generous paid time off and holidays
• Professional development opportunities
• Collaborative and supportive work environment

Compensation:

• $50,000 – $55,000 annually (non-exempt)

What You’ll Be Doing:

• Monitor and manage accounts receivables per the firm’s payment expectations.
• Research and resolve account issues through multiple databases/programs.
• Reconcile account payments and credits.
• Report on account status and issues.
• Contact clients to resolve issues and encourage timely payments.
• Maintain an accurate database of account records.
• Collaborate with attorneys to improve account payments and resolve issues.

What You’ll Need to be Considered:

• 3+ years of B2B collections experience.
• Proficiency in Microsoft Excel.
• Excellent communication and negotiation skills.
• Strong problem-solving abilities.
• Ability to work under pressure in a fast-paced environment.
• Professional presentation and communication skills.
• Stable job history.

Do you have questions? If so, send an email to shae.eason@itacsolutions.com . Please refer to #35094.

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