Client Services Associate at Solomon Page
Austin, TX 78758
About the Job
Our client, a national financial services company, is looking to hire a Client Services Associate in Austin, TX.
Responsibilities:
The Solomon Page Distinction
Solomon Page offers a comprehensive benefits program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit, and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn.
Opportunity Awaits. #JobsTFS#JobsTFS
Responsibilities:
- Manually putting bills in order & Verifying accuracy of bill data and being able to identify and correct any errors.
- Deliver exceptional client service in a high-volume production environment
- Manage assigned processes and inventory to meet deadlines
- Effectively display the ability to manage time well by completing all work types within the established deadlines, set appropriate work-related priorities, concentrate on the main objectives, and avoid unnecessary interruptions
- Research, collect and fill gaps for missing data to ensure accuracy
- Utilize various tools to analyze, query, and manipulate data according to defined business procedures
- Adhere to all required company and client driven standards and/or Service Level Agreements (SLAs)
- Duties may vary based on area of focus (Payments, Refunds, Procurement, Field Procurement, Non-Escrow, Funds Management, Flood Search, Tax Search, Data Integrity, Commercial Tax, Mail Correspondence
- High School Diploma
- 1-2 years of customer service/office administration experience.
- Must be proficient with Microsoft Office Suite products including Word, Outlook, and Excel.
- Good customer service and phone skills are required.
The Solomon Page Distinction
Solomon Page offers a comprehensive benefits program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit, and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.
About Solomon Page
Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn.
Opportunity Awaits. #JobsTFS#JobsTFS