Client Service Specialist (Teller) - 12842-6181 - Bank OZK
Fort Smith, AR
About the Job
This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/3841863
Position Description:
This Position Qualifies for a $500 Sign On Bonus
(External Applicants Only)
About Us:
Built on a legacy of more than 100 years in banking, we pride ourselves
on our commitment to excellence, exceptional customer service, and
year-after-year recognition of our industry leading financial
performance. Uniquely positioned with our own internal Fintech team, we
create and offer innovative personal and business banking solutions.
We are dedicated to building community and strive to help our customers
succeed financially. By helping to facilitate financial stability for
our customers, we positively impact their lives and support families and
our communities. We are socially responsible. We also aspire to foster a
productive and enriching work environment for our team members. When our
customers and team members thrive, we achieve success for our bank.
About You:
Being the best bank for our customers and team members begins with
outstanding talent that possesses and displays the following attributes:
- Helpful, friendly, approachable, enthusiastic and professional
disposition
- Accurate and efficient productivity
- Team player approach, capable of thriving in a continually changing
environment
- Critical thinking skills
Your Role:
In this role, you will build professional relationships with customers
and promote a positive, helpful and friendly team environment. You will
contribute your unique talents, skills and experiences to help our
customers, your team and our bank get better every day, providing
exceptional customer service at all times.
Our successful team members perform the following responsibilities every
day:
- Enthusiastically support the bank's values and mission
- Engage customers in meaningful conversations regarding their
financial needs and goals, identifying referral opportunities for
banking center team members
- Cultivate professional relationships with customers, listening
carefully to their needs and displaying empathy to provide the best
service possible
- Proactively help to resolve customer concerns in a timely,
professional and positive manner, escalating issues to next level of
authority, as needed
- Display a high degree of integrity, trustworthiness and
professionalism at all times
- Actively promote teamwork, leading by example and taking initiative
to assist others
- Facilitate and process account transactions accurately and
efficiently to minimize errors and reduce fraud
- Open new accounts, as needed, and recommend new products and
services to meet customer needs
- Complete all essential training and display enthusiasm for
continuous learning, accepting constructive feedback from more
experienced team members
- Maintain consistently good punctuality and attendance to work
- Follow Bank policy, procedures and guidelines to protect customers
and bank assets
Job Expectations:
Ability to operate normal and customary equipment/technology used in a
business environment, with or without accommodation
Note: This description is not an exhaustive list of all job
responsibilities, skills and standards required. Other job
responsibilities, skills, and standards may be added. Management
reserves the right to add or change the job requirements at any time.
Position Requirements:
Qualifications:
- High school diploma or equivalent required; bachelor degree
preferred
- 1+ year experience interacting with people and displaying excellent
service skills, demonstrated through work, military and/or
education, required
- Knowledge of and experience with bank products, online banking,
mobile banking applications, ban ing cards, etc. preferred
Bank OZK is an equal opportunity employer and give consideration for
employment to qualified applicants without regard to race, color,
religion, sex, national origin, age, sexual orientation, gender
identity, disability status, protected veteran status, or any other
characteristic protected by federal, state, and local law. Member FDIC.
information, please see: https://www.arjoblink.arkansas.gov/jobs/3841863
Position Description:
This Position Qualifies for a $500 Sign On Bonus
(External Applicants Only)
About Us:
Built on a legacy of more than 100 years in banking, we pride ourselves
on our commitment to excellence, exceptional customer service, and
year-after-year recognition of our industry leading financial
performance. Uniquely positioned with our own internal Fintech team, we
create and offer innovative personal and business banking solutions.
We are dedicated to building community and strive to help our customers
succeed financially. By helping to facilitate financial stability for
our customers, we positively impact their lives and support families and
our communities. We are socially responsible. We also aspire to foster a
productive and enriching work environment for our team members. When our
customers and team members thrive, we achieve success for our bank.
About You:
Being the best bank for our customers and team members begins with
outstanding talent that possesses and displays the following attributes:
- Helpful, friendly, approachable, enthusiastic and professional
disposition
- Accurate and efficient productivity
- Team player approach, capable of thriving in a continually changing
environment
- Critical thinking skills
Your Role:
In this role, you will build professional relationships with customers
and promote a positive, helpful and friendly team environment. You will
contribute your unique talents, skills and experiences to help our
customers, your team and our bank get better every day, providing
exceptional customer service at all times.
Our successful team members perform the following responsibilities every
day:
- Enthusiastically support the bank's values and mission
- Engage customers in meaningful conversations regarding their
financial needs and goals, identifying referral opportunities for
banking center team members
- Cultivate professional relationships with customers, listening
carefully to their needs and displaying empathy to provide the best
service possible
- Proactively help to resolve customer concerns in a timely,
professional and positive manner, escalating issues to next level of
authority, as needed
- Display a high degree of integrity, trustworthiness and
professionalism at all times
- Actively promote teamwork, leading by example and taking initiative
to assist others
- Facilitate and process account transactions accurately and
efficiently to minimize errors and reduce fraud
- Open new accounts, as needed, and recommend new products and
services to meet customer needs
- Complete all essential training and display enthusiasm for
continuous learning, accepting constructive feedback from more
experienced team members
- Maintain consistently good punctuality and attendance to work
- Follow Bank policy, procedures and guidelines to protect customers
and bank assets
Job Expectations:
Ability to operate normal and customary equipment/technology used in a
business environment, with or without accommodation
Note: This description is not an exhaustive list of all job
responsibilities, skills and standards required. Other job
responsibilities, skills, and standards may be added. Management
reserves the right to add or change the job requirements at any time.
Position Requirements:
Qualifications:
- High school diploma or equivalent required; bachelor degree
preferred
- 1+ year experience interacting with people and displaying excellent
service skills, demonstrated through work, military and/or
education, required
- Knowledge of and experience with bank products, online banking,
mobile banking applications, ban ing cards, etc. preferred
Bank OZK is an equal opportunity employer and give consideration for
employment to qualified applicants without regard to race, color,
religion, sex, national origin, age, sexual orientation, gender
identity, disability status, protected veteran status, or any other
characteristic protected by federal, state, and local law. Member FDIC.
Source : Bank OZK