Client Service and Sales Associate - Riverwater Partners

About Riverwater Partners

Riverwater Partners is a Certified B Corporation and a Certified Woman-Owned Business, specializing in responsible investing. We focus on Environmental, Social, and Governance (ESG) factors, integrating these into our investment strategies to help our clients grow wealth while making a meaningful impact. Headquartered in Milwaukee, WI, we serve individuals, families, nonprofits, and institutions. At Riverwater Partners, we are committed to making a difference and making the world a better place by growing wealth through sustainable investing. We value teamwork, positive communication, and respect for all stakeholders. You'll have the opportunity to work in a dynamic and mission-driven environment where your contributions directly impact the success of the firm and its clients.

Job Summary

The Client Service and Sales Associate will be in a support role, helping drive sales in partnership with our Director. You are responsible for fostering relationships with financial advisors to initiate meetings and selling opportunities, developing marketing strategies to effectively position Riverwater products, and facilitating sales operations for an exceptional experience. You are in a key position to support the firm reaching its sales targets. You have drive, grit, and determination to excel in your financial services career. You have a magnetic personality, are high EQ, and have a unique ability to communicate with anyone. Success in this role is built through consistency and building trust with your prospects.  

Key Responsibilities:

Sales & Business Development:

• Call on Financial Advisors to communicate strategies that drive increased product sales for Riverwater's offerings
• Implement business strategies to support the firm's overall growth and success

Client Service & Relationship Management:

• Steward relationships, including scheduling appointments and maintaining CRM systems to ensure well-defined service models
• Respond to inquiries promptly and professionally, ensuring all issues are resolved efficiently
• Assist with planning and executing firm events, including developing materials and managing communications

 Marketing & Operations:

• Lead quarterly review processes, manage ad hoc portfolio reporting, and integrate reporting data across platforms
• Support compliance initiatives, ensuring adherence to regulatory requirements
• Serve as a liaison between marketing and sales to help design marketing content that effectively positions Riverwater strategies
• Assist in preparing promotional materials, maintaining databases, and supporting the sales team with reporting and analytics

 Required Qualifications

• 2+ years of proven sales experience in financial services
• Successfully completed FINRA Series 65 (or Series 66)
• Strong organizational skills and the ability to multi-task in a fast-paced environment
• Ability to work independently and collaboratively within a team

 Preferred Qualifications

• 2+ years of mutual funds sales or client service experience
• Experience with financial product sales, business development, and consultative selling
• Understanding financial calculations/metrics (PE Ratio, ROE, Cash flow per share)
• Strong verbal, written, and interpersonal communication skills
• Familiarity with CRM systems and experience with data/reporting tools
• Advanced level Excel functions
• Experience in database management, RFP responses, and competitive analysis
• Problem-solving and decision-making skills with the ability to make independent judgment calls
• Experience with FactSet, Morningstar, and/or eVestment

What is a B Corp and why is it important

Certified B Corporations are members of a global movement of people using business as a force for good. To become certified as a B Corp, companies must meet the high standards set by B Lab in its certification process which includes assessing and verifying their policies and methods in regard to social and environmental performance (i.e., how it treats its employees and customers and its carbon footprint). As a socially responsible investment advisory firm, Riverwater Partners is proud to have officially become the first Milwaukee company and the only investment advisor in Wisconsin (as of Jan 2023) to become a Certified B Corporation.

Attaining B Corp status was a natural extension of our values at Riverwater. Our approach to ESG means we evaluate not only the financial fundamentals of each company, but also (ESG) factors such as energy use, sustainable initiatives, board diversity, employee satisfaction and product safety. We believe companies that focus on the interests of all stakeholders customers, employees, communities, and shareholders will produce better financial returns and a better world for all. Accordingly, we encourage the companies we invest in to improve their environmental footprint, social impact and governance practices, all of which, studies have shown, have a positive impact on stock performance. Achieving B Corp status affirms that we also adhere to the same standards we expect from the companies we invest in.

We are an Equal Opportunity Employer

We encourage all qualified applicants to apply, regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Benefits:

• 401(k)
• Incentive-based compensation
• Flexible schedule
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Gym/shower in building

Schedule:

• Monday to Friday

Work Location:

• Milwaukee, WI 53202: Reliably commute or planning to relocate before starting work (Preferred)
• Hybrid (at least 3 days in office) after training period is concluded and management approves