Client Service Representative - US Tech Solutions, Inc.

• Fully Remote, anywhere in Central and Eastern time zones only
• Overtime at ends of shifts, could be some weekends too, but will plan these, no surprises
• The hours are same for all: 9 AM – 6 PM ET (will start off with half days for training, 10 AM – 2 PM, for about the first 2 weeks, then go to full schedule)

• Creation of financial documents and approval process using Adobe suite of software products
• Managing internal and external clients as well as checking the accuracy of forms and entering data into a tracking database
• Candidate must be computer savvy and capable of learning new software applications with relative ease
• Must have Client service experience. Candidate will communicate directly with clients as well as internal departments
• Must be comfortable working within a team while owning their own work
• Must maintain a high level of productivity, quality, and customer-service standards while adhering to strict deadlines
• Candidate must utilize great time management skills to handle extremely high seasonal volumes

• Strong client services background.
• Excellent written and verbal communication and listening skills.
• Excellent ability to understand the scope of each project, prioritizes tasks, and effectively manages time.
• Proficiency in Microsoft Excel, Word, and working knowledge of Outlook and Access.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. US Tech Solutions is an Equal Opportunity Employer.