Client Service Associate at Beacon Hill Staffing Group, LLC

Lincolnwood, IL

About the Job

Our client is renowned as Chicago's highest-end dry cleaning establishment, catering to the city's elite households and discerning brides. They are known for delivering impeccable service, meticulous attention to detail, and a commitment to excellence. They are currently seeking a Client Services Coordinator to join their team, serving as the primary point of contact for their valued clients, vendors, and stakeholders.

Responsibilities:

Serve as the main liaison between clients, drivers, house managers, vendors, and internal teams.
Handle incoming calls, emails, and inquiries with professionalism and efficiency.
Provide exceptional high-touch customer service, ensuring that client needs are met with care and attention to detail.
Coordinate dry cleaning services, wedding gown tailoring, preservation, and cleaning with precision and timeliness.
Resolve any client issues or concerns with grace, discretion, and a solutions-oriented approach.
Manage paperwork and administrative tasks related to client accounts and orders.

Requirements:

Can work Saturdays.
Strong interpersonal skills with a customer-centric mindset.
Excellent communication abilities, both verbal and written.
Organizational prowess with the ability to manage multiple tasks simultaneously.
Attention to detail and a commitment to delivering exceptional service.
Knowledge or experience in sewing, tailoring, or high-end fashion is advantageous.
Flexibility and adaptability to meet the evolving needs of the role.
Ability to handle sensitive information with discretion and confidentiality.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)