Client Relations - VIP from Quadrant Inc

Sterling, VA

About the Job

Job ID: 25-04586

Client Relations - VIP
Herndon, VA
Pay From: $30 per hour

MUST:
Experienced in Client Relations
5 plus years of customer service
Must have at least 2 - 4 years of experience
Strong communication skills
Strong conflict resolution skills
Experience in sales and negotiation

DUTIES:
Ensuring customer satisfaction with the service
Manage customer interactions, questions and complaints across all channels
Retain and build long term relationships
Identify and analyze customer needs and expectations
Work with sales agents in order to improve the customers experience
Monitor business competitors

Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act .