Client Relations Supervisor - Forrest Solutions

The Client Relations Supervisor is responsible for managing the daily operations of the office, ensuring a smooth and efficient environment that supports employee success. This includes overseeing office procedures, coordinating activities, and maintaining a productive and safe workspace.

Pay - Rate: $30.00/hr

Shift: 9:00am - 6:00pm

Key Responsibilities:

• Develop and implement office procedures, systems, and schedules to ensure smooth daily operations.
• Provide day-to-day administrative support for office and remote employees, including facility-related tasks.
• Serve as the primary contact for building management, overseeing maintenance, upkeep, and utility services, and ensuring timely resolution of issues.
• Identify opportunities for cost optimization and lead initiatives to reduce operational expenses.
• Research, analyze, and prepare first drafts of reports on administrative matters for the supervisor.
• Support the Sales and Delivery teams with customer relationship management tasks, including welcoming guests and providing logistics support for office events.
• Monitor office supply levels, order new stationery, furniture, electronics, and appliances as needed.
• Organize maintenance services to ensure the office remains clean, safe, and well-maintained.
• Report office progress to senior management and collaborate on improving office operations and procedures.
• Assist with office invoicing and other related tasks.
• Provide security access to employees and visitors in compliance with company policies, updating access control records as necessary.
• Issue visitor badges and guide them to appropriate sign-in locations.
• Maintain and update floor plans and seating arrangements.
• Manage conference room bookings and shared spaces.
• Ensure compliance with safety and emergency procedures and accident prevention policies.
• Occasionally lift up to 30 pounds, with reasonable accommodations available for those with disabilities.

Education & Required Experience:

• 3-5 years of experience in an administrative role, such as office clerk, administrative assistant, or secretary.
• Previous supervisory experienced required
• Strong written and verbal communication skills, with the ability to handle tasks like drafting reports, assigning tasks, and managing vendor contracts.
• Proficiency in Microsoft Office 365 Suite (Word, Excel, PowerPoint, Outlook).
• Exceptional time management skills and the ability to prioritize tasks effectively.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Flexibility to adapt to changing company or office needs.
• Strong interpersonal skills for interacting with employees at all levels.
• Attention to detail to ensure tasks are completed accurately and thoroughly.

Other Duties:

This job description is not intended to be a comprehensive listing of duties and responsibilities. Additional tasks may be assigned as necessary.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.