Client Partner at Randstad North America

Randstad, the world’s leading partner for talent, is investing in a Client Partner for our Randstad Digital specialty. The Randstad Digital (RD) Client Partner will be responsible for structuring, developing, and leading a high-performing sales operation to secure new business, maintain and expand current customer expenditure, and drive superior customer experience and revenue growth within assigned accounts. You will be accountable for all activities spanning the sales cycle: pipeline development, lead qualification, client meetings, proposal development, negotiations, and closing. The right candidate understands obstacles to successful digital transformation and can advise clients on how to mitigate risk via purpose-built and innovative solutions. 

What you get to do:

• Utilize insights to shape Randstad Digital's strategy in our industry verticals.
• Own customer interactions, ensuring alignment with strategic objectives.
• Manage key customer relationships, identify global partnering opportunities, and analyze market trends for new business.
• Collaborate with teams to create strategies that boost company and product awareness.
• Achieve goals for pipeline, acquisition, revenue, partnerships, brand awareness, leads, content creation, and customer engagement.
• Implement Randstad Digital/Industry platform channel strategy for enhanced customer value and risk mitigation.
• Accelerate sales processes for assigned AM pods to meet specific objectives.
• Ensure business segment profitability and growth through temp and solutions engagements.
• Communicate the value proposition and market differentiators of Randstad Digital Solutions.
• Lead and drive a culture of accountability and ownership across the RD team.
• Position Randstad Digital as a Strategic IT partner by seizing new partnership opportunities.
• Develop partnerships with key stakeholders to accelerate company growth.
• Collaborate with marketing, finance, and delivery for industry sales agenda and pipeline alignment.
• Provide feedback on market trends, competitive threats, and opportunities to enhance global offerings.
• Support deployment of long-term strategic objectives for business growth and diversification.

What you need to bring:

• Minimum of 10 years experience in a client-facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry.
• Experience managing client P&L greater than $10M, including reporting and metric assessments.
• A strong performance track record of managing different portfolios.
• Strategic thinking and the confidence and ability to plan and stay the course.
• Ability to navigate a large organization, work in a multi-dimensional matrix, and have the power of persuasion through content and confidence.
• Thought leadership in technology, services, and business trends with a keen eye for disruptors. 
• Digital Fluency on innovations, trends, and technologies in the digital space.
• Financial acumen and understanding of revenue and profitability drivers.
• High emotional intelligence and ability to navigate complex interpersonal dynamics.
• A bachelor’s degree is advantageous.
• Proficiency using Google mail, calendaring and shared drives

What’s in it for you:

• Largest global staffing leader
• Competitive salary + bonus
• Excellent benefits package - medical, dental, vision
• Generous PTO policy earned from day one
• Education and professional development
• Rapid career growth
• Retirement savings and security
• Employee stock purchase plan
• Paid parental leave
• Short and long term disability
• Employee assistance program and health advocacy
• Health and dependent care flexible spending account
• Metlife auto and home insurance
• Metlife legal plan
• Referral reward program
• Exclusive discounts and programs with dozens of nationwide vendors and retailers

Applications Accepted on Ongoing Basis Until Filled

At Randstad, we love to celebrate our hardworking, diverse teams as demonstrated through our consistent industry-leading recognitions. To highlight a few awards, we are proudly ranked as a 2023 DiversityInc Top 50 company, a 2023 Disability Equality Index best place to work for diversity inclusion, and a 2023 Military Friendly Bronze Employer for Veterans. When you join Randstad, you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team!

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.

At Randstad, we know employees that are cared for holistically have the confidence to bring their fullest potential to work, so we make investments in our people.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate’s total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent.

In addition, Randstad offers rich learning & development opportunities, a 401(k) plan, a stock purchase plan, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on overall wellbeing with our award-winning wellness program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, and 9 paid holidays), and offers discounts on everything from cell phone plans to car purchases.