Client Engineer at BS Technologies Inc.

Key areas of experience:

• Azure
• Intune
• Autopilot
• Windows 11 Configuration Experience
• Good communication – verbal and written communication skills

Misc Info:

Hybrid – 1 to 2 days onsite

Description:

The Sr Client Engineer participates in and/or manages cross-functional team projects to implement new or updated technology to improve the stability, security, management, or efficiency of our compute resources add and stive to the goal of a zero-touch desktop deployment system via Autopilot with MEM for windows device and Apple Business Manager iOS devices.

Duties include but not limited to:
• Definition of technical standards and maintenance of end user compute devices
• Performs well-organized and timely deployments of application, major upgrades, security updates and patches to this environment.
• Development and management of a zero-touch desktop deployment system
• Development of the strategic project goals and targets for the Digital Workplace unit annually
• Participates in and/or manages cross-functional team projects to implement new or updated technology to improve the stability, security, management, or efficiency of our compute resources.

Position Success Criteria -
• Professional writing skills
• Experience in management level presentations
• Project Management skills
• Excellent communication and interpersonal skills required to work effectively with a wide range of design, construction, and technology specialists
• Advanced Windows and MAC operating system configuration and troubleshooting knowledge
• Experience with Microsoft Intune Endpoint Manager.
• Experience working with Microsoft Defender for Endpoint or similar antivirus product
• 5 years working with Active Directory and Group Policy
• Experience using Service Now or other related ITSM platform
• Hands on experience of ongoing administration and service maintenance
• Knowledge of Windows platform and Intune / SCCM (Configuration Manager) deployment tools
• Windows 10/11 troubleshooting skills
• Experience with Windows Server 2016/2019 interface and management
• Knowledge of Microsoft Group Policy Objects and Group Policy Preferences
• Strong writing skills for client facing documentation and executive-level communications
• Strong technical troubleshooting and analytical skills
• Communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
• Microsoft Endpoint Configuration Manager or Endpoint Manager experience is a plus
• Experience with Microsoft cloud licensing; Microsoft 365 E3 and E5, EM+S, Intune, or Office 365 E3 is a plus
• Application packaging and deployment within targeting UEM applications such as MS Endpoint Configuration Manager, and Intune.
• Custom reporting and dashboard creation within UEM tools to include PowerBI
• Deployment compliance evaluation and stakeholder reporting
• Regular collaboration with IT support peers and IT executives
• Escalation and collaboration with application support vendors
• Image Management: endpoint (PC and Server) operating system build, customizations (task sequence), and deployment
• Operating system version upgrade provisioning and deployment.