Client Care Advocate – Shape Exceptional Experiences and Relationships! at RSP Events

We are seeking an enthusiastic and dynamic individual to join our team as a Client Care Advocate. In this role, you will play a vital role in building and maintaining strong relationships with our clients in the retail industry, ensuring their marketing and promotional needs are met with excellence.

Key Responsibilities:

• Client Relationship Management:
  • Cultivate and maintain positive, long-lasting relationships with our retail clients.
  • Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication.
  • Gain an in-depth understanding of each client's unique needs and goals.
• Retail Marketing and Promotions Expertise:
  • Execute retail marketing and promotions in big box retailers for assigned clientele
  • Stay up-to-date with the latest trends and strategies in retail marketing and promotions.
  • Provide expert guidance to clients on developing effective marketing and promotional campaigns tailored to their specific needs.
• Solution Development:
  • Collaborate with our internal teams to develop tailored marketing and promotional solutions that meet client objectives.
  • Present innovative ideas and strategies to clients, demonstrating a deep understanding of their business.
• Campaign Management:
  • Oversee the execution of retail marketing and promotional campaigns, ensuring success and building relationships with key personnel at retail locations
  • Monitor campaign performance and make data-driven recommendations for improvements.
• Reporting and Analysis:
  • Provide clients with regular reports and insights on the performance of their marketing and promotional activities.
  • Analyze data to identify areas of improvement and opportunities for growth.