Client Associate - Gallagher

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Develop industry knowledge and skills to support account teams in delivering exceptional service to Gallagher’s clients.

• Maintain and prioritize a task list on a regular basis as directed
• Provide support to local GBS office by completing ad hoc administrative tasks as needed and directed
• Learn and support the Client Service Cycle with oversight from experienced team members to ensure a seamless renewal process and retain the business
• Study and apply Gallagher’s resources, available tools, established work products and knowledge to maximize efficiency and effectiveness in client deliverables with oversight from experienced team members
• Establish positive relationships within the branch
• Complete all training necessary to become familiar with the GBS Professional Standards, including Peer Review
• Assist Client Service Manager with the preparation of RFPs, coordinate vendor responses, and support the development of client presentations
• Leverage team members to ensure timely delivery of requests for clients, vendors and internal partners
• Develop strong oral and written communication skills, demonstrated through the ability to effectively present in open enrollment meetings, participate on client calls and correspond via email
• Be innovative and don’t be satisfied with the status quo! Generate new and practical ideas, always look to improve
• Maintain up-to-date records in Document Management System (DMS)
• Complete training and professional development to gain understanding of the insurance industry
• Exemplify the highest ethical standards, promote ethical behavior and uphold The Gallagher Way.

• Entry level position requiring no previous job related experience
• High School Diploma or 1 year equivalent experience. Bachelor’s Degree Preferred
• Proficiency in Microsoft Office
• Basic Math Skills
• Life & Health License (or obtained within first 90 days of employment)

• Excellent verbal and written communication
• Develops professional relationships with internal and external stakeholders
• Works collaboratively with a team as well as independently, capable of meeting deadlines and delegating when necessary

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