Client Advisor - Automotive - S&P Global
Virtual, MI
About the Job
About the Role:
Grade Level (for internal use):
09
About the role:
The Team
S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments, and individuals with the knowledge to adapt to a changing economic landscape.
S&P Global Mobility turns invaluable insights captured from automotive data to help our clients understand today’s market, reach more customers, and shape the future of automotive mobility.
Actionable insights to make better decisions that drive better results. With a legacy dating back to the 1920s when R. L. Polk published the first vehicle registration reports, our solutions are used by nearly every OEM, more than 95% of tier one suppliers, media agencies, governments, insurance companies, and financial stakeholders to provide actionable insights that enable better decisions and better results. Automakers, suppliers, and dealers rely on our 800+ auto experts spanning the globe to understand and take action on global and local opportunities, risk, regulation and the disruptive impact of technology and big data. S&P Global delivers un-paralleled, data-driven solutions and services spanning the entire value chain, from concept design to sales, marketing and the aftermarket.
About the role
As the Client Advisor to our OEM partners, focused on sales and marketing success, this role supports our efforts to provide differentiated value and strategic insights to clients. The Client Advisor organizes and analyzes data to provide value and insights to automotive clients. Vehicle registration, sales, vehicles in operation (VIO), and loyalty data are leveraged to identify meaningful market trends and answer business critical questions. The Advisor is responsible for being a strategic liaison between client and Company; interfacing directly with client teams stemming from special projects, ad hoc requests or proactive analysis derived from a wide variety of S&P Global solutions.
Working Conditions:
Mix of work from home, office environment and working on client site, based on specific client and current business environment or regulations/ recommendations.
Responsibilities
+ Serve as primary onsite point-person to promote and support S&P Global data solutions; Catalyst for Insight (new and used vehicle registration, sales, and vehicles in operation data) and the Loyalty Analytics Tool (household purchasing behavior data), and other relevant capabilities. This will be done through automotive analysis, reporting and ad-hoc investigations for specific client objectives as well as proactive analysis and insights.
+ Understand customer questions and needs to offer data driven solutions and insights using S&P Global data solutions.
+ Present meaningful summaries and business implications to various customer teams based on S&P Global and client information. Presentations may be in a one-to-one fashion or via formal presentations in front of small or large client groups. Presentation audiences can vary from analyst to Executive Level Management.
+ Assist in implementing analytical/research studies by collaborating with other S&P Global members, including account teams, production, and product development.
+ Communicates customer needs/specifications, output, and timing to project teams and other internal resources to ensure new development projects meet client needs.
+ Train clients to use S&P Global data solutions and work to increase client usage by demonstrating the value of our data and tools.
+ Elevate and increase overall S&P Global value with assigned client(s).
+ Conveys Voice of Customer (VOC) feedback to S&P Global account team(s) and Product Management to ensure retention, growth, and new product enhancements and introductions.
+ Possesses thorough knowledge of company’s products and applications - both licensed and non-licensed by the assigned client(s).
Compensation/Benefits Information:
S&P Global states that the anticipated base salary range for this position is $75 to $85K. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.
In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.
This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here (https://spgbenefits.com/benefit-summaries/us) .
What we're looking for:
Basic Required Qualifications:
+ Bachelor’s degree in business Analytics, Business Administration, Math, Economics, or Marketing with at least one-year automotive industry analysis experience in a marketing, sales, analytic or consulting role, or equivalent combination of education and expertise.
+ Excellent communication and presentation skills required. Must be able to adapt to different audiences.
+ Must be able to translate and write customer or study design needs into technical requirements and specifications.
+ Solid writing and presentation abilities required.
+ Requires the ability to analyze opportunities and their impact.
+ Excellent assessment/probing and negotiation skills.
+ Excellent knowledge of Microsoft Office, including Word, Excel and PowerPoint.
+ Fundamental knowledge of database design issues and concepts related to queries driven from compiled files and multiple data sources.
About S&P Global Mobility
At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow.
For more information, visit www.spglobal.com/mobility .
What’s In It For You?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
-----------------------------------------------------------
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
-----------------------------------------------------------
20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)
Job ID: 301462
Posted On: 2024-05-28
Location: Virtual, Tennessee, United States
Grade Level (for internal use):
09
About the role:
The Team
S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments, and individuals with the knowledge to adapt to a changing economic landscape.
S&P Global Mobility turns invaluable insights captured from automotive data to help our clients understand today’s market, reach more customers, and shape the future of automotive mobility.
Actionable insights to make better decisions that drive better results. With a legacy dating back to the 1920s when R. L. Polk published the first vehicle registration reports, our solutions are used by nearly every OEM, more than 95% of tier one suppliers, media agencies, governments, insurance companies, and financial stakeholders to provide actionable insights that enable better decisions and better results. Automakers, suppliers, and dealers rely on our 800+ auto experts spanning the globe to understand and take action on global and local opportunities, risk, regulation and the disruptive impact of technology and big data. S&P Global delivers un-paralleled, data-driven solutions and services spanning the entire value chain, from concept design to sales, marketing and the aftermarket.
About the role
As the Client Advisor to our OEM partners, focused on sales and marketing success, this role supports our efforts to provide differentiated value and strategic insights to clients. The Client Advisor organizes and analyzes data to provide value and insights to automotive clients. Vehicle registration, sales, vehicles in operation (VIO), and loyalty data are leveraged to identify meaningful market trends and answer business critical questions. The Advisor is responsible for being a strategic liaison between client and Company; interfacing directly with client teams stemming from special projects, ad hoc requests or proactive analysis derived from a wide variety of S&P Global solutions.
Working Conditions:
Mix of work from home, office environment and working on client site, based on specific client and current business environment or regulations/ recommendations.
Responsibilities
+ Serve as primary onsite point-person to promote and support S&P Global data solutions; Catalyst for Insight (new and used vehicle registration, sales, and vehicles in operation data) and the Loyalty Analytics Tool (household purchasing behavior data), and other relevant capabilities. This will be done through automotive analysis, reporting and ad-hoc investigations for specific client objectives as well as proactive analysis and insights.
+ Understand customer questions and needs to offer data driven solutions and insights using S&P Global data solutions.
+ Present meaningful summaries and business implications to various customer teams based on S&P Global and client information. Presentations may be in a one-to-one fashion or via formal presentations in front of small or large client groups. Presentation audiences can vary from analyst to Executive Level Management.
+ Assist in implementing analytical/research studies by collaborating with other S&P Global members, including account teams, production, and product development.
+ Communicates customer needs/specifications, output, and timing to project teams and other internal resources to ensure new development projects meet client needs.
+ Train clients to use S&P Global data solutions and work to increase client usage by demonstrating the value of our data and tools.
+ Elevate and increase overall S&P Global value with assigned client(s).
+ Conveys Voice of Customer (VOC) feedback to S&P Global account team(s) and Product Management to ensure retention, growth, and new product enhancements and introductions.
+ Possesses thorough knowledge of company’s products and applications - both licensed and non-licensed by the assigned client(s).
Compensation/Benefits Information:
S&P Global states that the anticipated base salary range for this position is $75 to $85K. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.
In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.
This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here (https://spgbenefits.com/benefit-summaries/us) .
What we're looking for:
Basic Required Qualifications:
+ Bachelor’s degree in business Analytics, Business Administration, Math, Economics, or Marketing with at least one-year automotive industry analysis experience in a marketing, sales, analytic or consulting role, or equivalent combination of education and expertise.
+ Excellent communication and presentation skills required. Must be able to adapt to different audiences.
+ Must be able to translate and write customer or study design needs into technical requirements and specifications.
+ Solid writing and presentation abilities required.
+ Requires the ability to analyze opportunities and their impact.
+ Excellent assessment/probing and negotiation skills.
+ Excellent knowledge of Microsoft Office, including Word, Excel and PowerPoint.
+ Fundamental knowledge of database design issues and concepts related to queries driven from compiled files and multiple data sources.
About S&P Global Mobility
At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow.
For more information, visit www.spglobal.com/mobility .
What’s In It For You?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
-----------------------------------------------------------
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
-----------------------------------------------------------
20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)
Job ID: 301462
Posted On: 2024-05-28
Location: Virtual, Tennessee, United States
Source : S&P Global