Client Account Manager - R. Bruce Hill Agency, Ltd

At R. Bruce Hill Agency, Ltd, we take pride in providing exceptional customer service and fostering positive client relationships. Our office is located in Millburn, New Jersey, but we also offer flexible hybrid remote work options to ensure a healthy work-life balance for our team.

As a Client Account Manager, you will be the key point of contact for our valued clients, offering personalized support and guidance to meet their individual needs. With a focus on positivity and inclusivity, you will play a crucial role in maintaining client satisfaction and driving business growth.

If you are passionate about delivering top-notch customer service, building lasting connections with clients, and working in a supportive team environment, we invite you to join R. Bruce Hill Agency, Ltd.

Salary Range: $50000.00 - $70000.00 per year

Annual Base Salary + Commission

Paid Time Off (PTO)

Mon-Fri Schedule

Hands on Training

Health Insurance

Evenings Off

Responsibilities

Account Management: Manage a portfolio of client accounts, addressing their inquiries and providing customized solutions.

Client Communication: Serve as the primary contact for clients, fostering relationships and ensuring their needs are met.

Sales Support: Assist clients with product recommendations, upgrades, and additional services to enhance their experience.

Issue Resolution: Handle client concerns efficiently and effectively, ensuring prompt and satisfactory resolutions.

Client Retention: Implement strategies to maintain client loyalty and enhance overall satisfaction with the agency.

Experience: Previous experience in Insurance customer service or account management is preferred. Property & Casualty Insurance License Required. Communication Skills: Excellent verbal and written communication abilities. Client-Focused: A deep commitment to meeting and exceeding client expectations. Adaptability: Ability to work both remotely and in-person, adapting to changing work environments. Team Player: Collaborative mindset with a focus on building positive relationships within the team. Tech Proficiency: Proficiency in CRM software and other relevant tools.