Client Account Manager - LOCAL MARKETING FIRM

We are looking to hire a dedicated Client Account Manager to join our team!

We specialize in creating long-lasting client partnerships by providing tailored solutions that drive success. As a Client Account Manager, you’ll be at the center of our client relations, using your skills as a manager to enhance client satisfaction and foster growth. This is an ideal role for an organized, proactive manager who thrives on building relationships and ensuring clients reach their goals.

• Manage and nurture positive relationships with clients, understanding their goals and offering solutions
• Act as the primary manager of client accounts, addressing inquiries and offering support when needed
• Collaborate with internal teams to meet client needs efficiently and resolve any concerns
• Track client progress, manage key performance metrics, and provide insightful updates to clients
• Collect and share client feedback to help improve products and optimize client satisfaction
• Proactively identify and address any challenges in the client experience to maintain high service standards