Client Account Coordinating Administrator - TÃœV SÃœD America

TÜV SÜD Global Risk Consultants (GRC) is the leading unbundled property loss control provider worldwide. We can respond to your loss control needs effectively with our extensive expertise in property risk engineering and property risk consulting.

The position will provide support to Internal Staff (Account Servicing Teams, Field Staff, etc.) as well as Clients. This is a critical role within the Organization requiring excellent organizational and interpersonal skills. Candidate should be an energetic, self-starter with strong communication skills with the ability to manage several detailed processes concurrently.

RESPONSIBILITY & AUTHORITY

• Support to Engineers and Account Servicing Teams
• Pre-populating report packages for upcoming inspections
• Report and Project review/quality control prior to Client distribution
• Internal follow-up on outstanding reports (Field Staff, Reviewers and Servicing Team)
• Update Account Service Instructions as needed regarding distribution, client requirements, engineer requirements
• External support for Client’s as needed and requested (projects, report updates, inquiries)
• Data entry to close out inspections (dates, contacts, etc.)
• Specialized projects/tasks (these vary amongst administrative staff)
• Liaise between internal and external entities
• Possible expansion of role to include Account Coordinating Administrator tasks

EDUCATION & EXPERIENCE

• College Degree preferred but not required

SPECIFIC SKILLS & KNOWLEDGE

• Strong written and verbal communication skills
• Excellent organizational skills with attention to details
• Proficient with Microsoft Office Suite (Word, Excel, Outlook)
• Demonstrate initiative in performing responsibilities
• Team player, willing to take direction and work cooperatively with others
• Ability to work independently and confidently
• Willingness to learn and expand role

This job specification should not be construed to imply that these requirements are the exclusive standards of the position.  Incumbents will follow any other instructions and perform any other related duties as may be required.

MATERIAL AND EQUIPMENT DIRECTLY USED:

• General office equipment; telephone, personal computer, printer, copier, scanner and FAX machine

WORKING ENVIRONMENT/PHYSICAL ACTIVITIES:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally required to, walk, stoop, kneel, crouch, or crawl, reach with hands and arms; always requires employee to sit, talk or hear, and use hands to finger, handle or feel.  Position requires close vision.
• Ability and willingness to communicate frequently if required by telephone, fax and email and other communication tools to ensure that the organization’s business is completed effectively and in a timely manner.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level is moderate.

Equal Opportunity Employer – Disability and Veteran

TÜV SÜD America, Inc. is an equal opportunity, affirmative action employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.

For more information on applicable equal employment regulations, please refer to the following: Labor Law Posters

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