Client Access Specialist at Northern Pines Mental Health

Northern Pines Mental Health Center is proud to offer competitive wages and an exceptional benefits package! 

We are seeking a Client Access Specialist to join our Walker Outpatient team. This full-time position will provide continuous daily supportive services to both Northern Pines clients and staff. Duties include, but are not limited to:

Essential Functions include: 

• Scheduling client appointment & maintaining providers schedules
• Check clients in for appointments
• Verification of insurances
• Receive and fax documents
• Processing referrals and completing intakes
• Assisting clients with screeners
• Updating medication list by using Dr. First
• Assisting clients with resources and referrals. This may require connecting clients to Mobile Crisis Outreach services, Emergency Services and/or other supports
• Maintain excellent communication and collaboration with all programs within Northern Pines Mental Health Center
• Communicate with internal and external providers as needed to ensure continuity of care
• Maintain accurate and timely documentation.
• Evaluate client satisfaction of services

Qualifications include:

• Excellent organizational and interpersonal skills
• Ability to multi-task, pay close attention to details, work in a fast-paced environment and work independently at times
• High School Diploma or approved equivalent 
• Ability to lift 60lbs on an occasional basis
• Sit and/or stand for long periods of time
• Travel is a function of this position; a valid driver's license is required

Benefits include:

• Health, Dental, Disability and Life insurance with other additional voluntary options for spousal life, short term disability, accident, hospital indemnity and critical illness plans
• Health Savings account with employer contribution
• 401K with employer match
• Generous paid time off (1st-3rd year 19 days/152 hours for full time then increases with longevity) 
• Nine holidays observed per year as follows: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving Day, Christmas Eve Day, Christmas Day and a Weather Float Day.
• Supportive of time off for a healthy work/life balance 
• Bereavement Pay
• Travel reimbursement

Northern Pines Mental Health Center is an Affirmative Action/ Equal Opportunity Employer. Please submit a resume and cover letter to apply.

Keywords: Support Specialist, Support Staff, Receptionist, Reception, Administrative Support, Medical Reception, Medical Administration, Minnesota, Mental Health, Non-Profit, Program Support, Scheduler, Client Relations, Customer Service, Client Access Specialist, Client Access, Patient Access Specialist, Patiend Access, Referrals, Insurance Verification 

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