Clerk - Experienced Level - County of Contra Costa, California

Why join Contra Costa County?
 Are you interested in pursuing a new opportunity and a career in public service? Contra Costa County is seeking talented and qualified individuals to fill clerical vacancies throughout the County!

Once on board, there are opportunities for Clerk-Experienced Level employees to advance to Clerk-Senior Level after satisfying the requirements. Also, there are potential advancement opportunities to other specialized and supervisory clerical positions.

Typing Positions: To be considered for typing positions, applicants must complete a typing test validating the ability to type at least 40 net words per minute. If you do not already have a typing certificate, you may utilize the following resource to take an online typing test:

1. Visit https://es.eskill.com/es/quiz?testId=ffc84be3af23ce70  to take an online typing test. Test results will be sent to you via email, please attach them to your application. Candidates who do not include a valid typing test score will be considered for non-typing positions only. 

Bilingual candidates are strongly encouraged to apply. We offer a monthly salary differential of $200 to employees in assignments that require bilingual proficiency.

To read the complete Clerk - Experienced Level job description, please visit this website https://www.contracosta.ca.gov/1338/Job-Descriptions

For Frequently Asked Questions regarding this recruitment, please click on the following link before applying: https://www.contracosta.ca.gov/DocumentCenter/View/75126/FAQ-Clerk-Clerk-Experienced-Level-Continuous-PDF
 
The eligible list established from this recruitment may remain in effect for six (6) months.

 We are looking for someone who is:

• Detail oriented. You will be responsible for ensuring accuracy of written communications, numbers, or data entry
• Customer focused. Your role will require you to be responsive and proactive when addressing customer needs
• Organized. You will need to balance multiple assignments and priorities in a fast-paced environment
• Dependable. Your assigned unit will rely on you for support

What you will typically be responsible for:

• General office duties such as typing, scanning, proofreading, filing, and email correspondence
• Receiving mail and processing it or routing it to the appropriate person
• Entering and maintaining data or other information in a computer database
• Checking forms for accuracy and proper completion
• Proofreading information such as records or reports
• Screening phone calls, answering questions, taking messages, or forwarding to appropriate person for resolution 

A few reasons you might love this job:

• Your work will have a direct impact on the County's ability to provide important public services 
• There is opportunity for promotional growth
• There is a wide variety of County departments with clerical staffing needs, so you can expand the breadth of your experience

A few challenges you might face in this job:

• Your customers will include some people with strong personalities and/or high expectations
• Tasks can vary depending upon the operational need and the department you are assigned to work
• You will work in a highly regulated government environment 

Competencies Required: 

• Oral Communication: Engaging effectively in dialogue
• Writing: Communicating effectively in writing
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
• Customer Focus: Attending to the needs and expectations of customers
• Using Technology: Working with electronic hardware and software applications
• Professional & Technical Expertise: Applying technical subject matter to the job
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Fact Finding: Obtaining facts and data pertaining to an issue or question
• Mathematical Facility: Performing computations and solving mathematical problems
• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Self-Management: Showing personal organization, self-discipline, and dependability
• Adaptability: Responding positively to change and modifying behavior as the situation requires

EXAM DATES 
Tentative Online Written Exams: 

• February 2024 (For applications received 12/11/23 - 2/4/24)
• April 2024 (For applications received 2/5/24 - 4/7/24)
• June 2024 (For applications received 4/8/24 - 6/2/24)
• August 2024 (For applications received 6/3/24 - 8/4/24)